Himani Kumar

Experience

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  InTrading Pvt Ltd.

  May 2014 - Jun 2014

  HR Intern

  Training and development need analysis Employee engagement activitiesPreparing offer letters

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  EXL

  Nov 2015 - Dec 2017

  Executive - Human Resources

  • Manage and streamline active and ex-employees’ online portal while ensuring quick resolution of queries.• Resolving employee’s query related to Payroll and compliance, policies, procedures etc• Escalation Management• HR Dashboard Management• Create Employee IDs of newly hired employees • Ensuring Full and final gets settled in minimum TAT• Providing relevant full and final documents post F&F settlement• Preparing all type of letters like experience letter, employment proof letter etc• Rolling out IJPs across country ,shortlist candidates and conduct interviews• Provide HR Support to the Business Partners, Payroll and other departments.• Identify opportunities to streamline process wherever possible. Show less

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  Tech Mahindra

  Jan 2018 - Aug 2018

  Business Coordinator

  • Managing active 800 + employee ’s life cycle• Provide administrative support for the whole HR function across recruitment, induction, payroll, employee engagement, employee relations, HR policy and procedures, learning and development and separation.• Enter data into HR systems as required to ensure all HR records remain up-to- date and prepare HR reports.• Facilitate communication with clients and team members to improve business strategy and operations.• Promote positive employee experience through day-to-day supervision and addressing employee queries in a timely manner.• Handling induction and onboarding of newly hired associates• Processing monthly Payroll• Preparing monthly employee engagement calendar and plan activities accordingly• Handling grievances and disciplinary issues and implement corrective measures• Continuously educate employees on updated policies and procedures• Providing relevant letters to associates as and when required• Rolling out IJP as and when required and scheduling interviews for same• Managing employee retention and control attrition• Handling entire separation process including resignation, ZTP, absconding cases etc and take exit interviews• Resolving ex-employees’ queries and issues• Preparing monthly HR Dashboard and presenting same in front of respective stakeholders• Handling Escalations smoothly• Ensuring continuous process enhancements and suggest necessary policy changes• Training newly hired HR associates/Interns Show less

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  Sun Brilliance Energy (India) Pvt Ltd

  Sept 2018 - Aug 2019

  Customer Service Administrator

  •Manage general administration including travel bookings, minute taking, meeting management, data entry and conduct research assignments.•Liaising with various internal teams to provide excellence in customer service , answer customer queries over phone and email and customer data management and invoicing

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  Fisher & Paykel Appliances

  Jul 2020 - Nov 2021

  • Customer Relations Consultant

    Dec 2020 - Nov 2021

  • Global Support Centre Consultant

    Jul 2020 - Nov 2020
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  HealthcareNZ Limited

  Nov 2021 - Feb 2024

  Human Resources Coordinator

  • Asses need and source candidates for open vacancies.• Screen, vet and appoint new Support Workers, ensuring their onboarding and induction process is timely and enjoyable• Manage entire employee life cycle including Recruitment , Development and Separation for more than 300 + support workers • Answer calls from stakeholders across New Zealand assist with HR queries regarding HR policies and processes.• Managing Support Worker Guaranteed Hours including updating agreements, consultation and negotiation.• Prepare and provide necessary HR documents like employment letter, change in contract etc• Working closely with the wider customer care team and service centre. Show less

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  Competenz

  Apr 2024 - now

  People Performance and Wellbeing Coordinator