
Arpan Mishra
Operations Manager

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About me
Senior Regional Key Accounts Manager at Nivea india private limited
Education

University of Rajasthan
2003 - 2006Bachelor of Science (B.Sc.) Mathematics B+
Experience
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HyperCITY Retail (India) Ltd.
Jul 2007 - Feb 2015Operations ManagerJuly 2007 – Feb 2015 Raheja Group - HyperCity Retail India Ltd. Store Operations Manager from April 2012 till Feb 2015Accountability: Taking care of Day to day store operations activity. Taking care for store P&L and taking so many initiatives to earn the profit. Responsible for handling a team of 128 employees and driving the sales. Responsible for controlling of SAV, PDUMP & Shrinkage. Taking care for Team development and their growth, and for that giving them time to time training on processes and on product. Responsible for all audit & compliances for the store. Responsible for proper Sore opening & Closing procedure. Taking care for proper implementation of offers, promotions & festival themes in the store. Responsible for inventory management of the store and taking care of FIFO & expiry of the products to give the store more profit. Worked as Service Manager from September 2008 – March 2012Accountabilities: Worked as Store auditor since August’ 2011 to December’2012 for stores like Malad, Vashi, Bhopal, Hyderabad, Amritsar, Ludhiana, Ahmedabad, Jaipur. Responsible for Shrinkage & SAV Management and analysis too. Responsible for the Auditing of the Store Operations Processes and providing the detailed report to the Head Office. Training and Development of the employees at store level in the processes where the stores are facing challenges. To make sure that the timely audit reports are sent to the Head Office and to the Stores. Handled the Departments like – CSD (Customer Service Desk), Checkouts, Home Delivery, Sports, Stationery, Toys, Receiving, Stock Take and Night Refilling. Sales Orientation Responsible for the Inventory Management. Responsible for shrinkage and SAV management of the department. Make sure that the Merchandising, Cleanliness & Hygiene standards are maintained. Team Management.Worked as a Team Leader from July 2007 – August 2008 Show less

NIVEA INDIA
Mar 2015 - nowHandling Modern trade sales for entire Rajasthan territory.Distribution management and Primary & Secondary Sales are my Most focused KRAs
Senior Regional Key Account Manager
Apr 2023 - nowRegional Key Account Manager
Oct 2021 - May 2023Area Sales Executive
Sept 2019 - Sept 2021Business Development Executive
Apr 2017 - Aug 2019Business Developement officer
Mar 2015 - Mar 2017
Licenses & Certifications

Food safety
Languages
- enEnglish
- hiHindi
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