Faiza Govani

Experience

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  Things Engraved Inc.

  Sept 2016 - Sept 2019

  Sales Associate

  •Exhibited exceptional communication skills during interactions with customers and large corporate organizations whilst adhering to engraving specifications and making personal recommendations, thereby improving customer loyalty•Exceeded sales targets on a regularly consistent basis using techniques such as top-down selling and cross-selling to increase store profits.•Maintained friendly and professional customer interactions which resulted in building positive customer rapport and increased customer retention rates.•Seasonally organized store merchandise according to promotional changes in order to establish visually appealing showcases Show less

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  TD

  Sept 2019 - Dec 2019

  Communications Specialist in Technology and Risk

  •Created, wrote and edited communications materials such as the monthly BTRM newsletters as well as presentations.•Supported communications and event planning - organized the year-end holiday party, leaders' meetings, executive meetings, reward and recognition programs and events, employee engagement initiatives, and ad-hoc meetings.•Supported talent and communications strategies - helped coordinate education, tracked completions, coordinated timings of communications and created spreadsheets to help consolidate all the activities within the space.•Addressed ad-hoc requests such as shooting and editing a year-end accomplishments video as well as a holiday video. Show less

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  Cosmetic Brands of North America

  Jul 2020 - Jul 2022

  Marketing & Sales Assistant

  •Created various traditional and digital marketing materials, monitored all marketing campaigns, and maintained and managed information databases•Created social media content for multiple brands under the CBON Group, posted on social media platforms, engaged with followers, and contributed to 32% growth of combined social media platforms during tenure•Filled out and submitted Cosmetic Notification Forms to Health Canada for new products brought into the Canadian Market•Conducted competitor analysis, developed effective marketing strategies and then presented to superiors•Created and maintained an educational blog for one of our biggest brands, RefectoCilOrganized, advertised and hosted virtual educational webinars with over 200 attendees Show less

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  Quantum Lifecycle Partners

  Jul 2022 - Jun 2023

  Marketing Coordinator

  •Developed and maintained a social media calendar, created content, scheduled posts, drove strong engagement, and fostered organic growth on social media platforms while generating monthly reports on key social media metrics•Analyzed market trends, customer behavior, and the competitive landscape through online researchTracked and analyzed marketing budgets for cost control •Managed the end-to-end process of the production of multiple brand videos by collaborating with a production company, including scriptwriting and direction•Executive Producer of "The Circular Future" Podcast: Spearheaded podcast development, managing content creation, guest scheduling, scriptwriting, and audio production Show less