Olha Sumtsova

Experience

• 

  Auto-diesel Service

  Mar 2005 - Aug 2007

  Traffic controller

  • Handled face-to-face, phone and email communication with clients.• Searching customers for goods transportation through the internet for loading own lorries• Searching sub contractors through the internet and phone for goods transportation for existing customers.• Cost estimating every freight traffic (domestic transportation and abroad)• Formation of contracts with customers and carriers.• Calculation optimum travel routes.• Cost estimating diesel for transportation.• Performed general administration and reception duties Show less

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  Nova Poshta

  Sept 2007 - Jan 2008

  Administrative manager

  • Holding all incoming calls from customers and input orders for transportation into computer system.• Rate making for carriage of goods by road for every customer.• Formation of contracts with new clients and maintenance of links with existing one.• Finalised closing transportation arrangements with customers.

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  Citizens Advice Bureau Selby

  May 2011 - Sept 2011

  Administrator

  • Greeting and meeting clients;• Answering all incoming calls; • Dating stamp incoming post;• Explaining the services available;• Pointing out leaflets, lists and self-help materials;• Monitoring client numbers and waiting times;• Maintaining the reception area;• Entering information into computer systems;• Filling, photocopying and other administration duties.

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  Abbey leisure centre

  Sept 2011 - Feb 2012

  Receptionist

   Meeting and greeting customers Booking customers for different events, parties and fitness classes Working with a till (accept all payments from customers), cashing up Dealing with all sorts of customer queries over the phone and face to face Taking messages over the phone and pass them to right person Entering information about customers into database

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  JTF Mega Discount Warehouse

  Sept 2014 - now

   Matching and coding invoices for drop shipping against purchase orders  Entering stock invoices into Winman (accounts software) Entering completed purchase orders into goods received report Helping to process purchase ledger invoices  Processing utilities bills monthly for all stores including head office Setting up new stock and service suppliers into accounts software Processing credit notes from suppliers Resolving issues with stock invoices, raising debit notes when required Dealing with suppliers via email and phone in regards chasing payments and statements reconciliation. Show less  Dealing with suppliers and customers over the phone in a professional and calm manner using a switchboard system Managing meeting diary  Filling weekly movement sheet for a managing director Entering purchase invoices into WinMan (50 – 100 per day) Inputting new suppliers into system Helping accounts team with different tasks Entering utility bills invoices Responsible for ordering stationery and water for head office  Filing, photocopying, scanning, etc. Show less

  • Finance Clerk

    Jul 2020 - now

  • Receptionist/Admin Assistant

    Sept 2014 - Jul 2020
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  KC Sofas

  Apr 2021 - now

  Financial Assistant