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Ana Margarita Delos Santos

Ana Margarita Delos Santos

Customer Service Specialist

Followers of Ana Margarita Delos Santos31 followers
location of Ana Margarita Delos SantosParañaque, National Capital Region, Philippines

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  • Timeline

  • About me

    Project Manager at Highly Succeed Inc.

  • Education

    • Olivarez College - Parañaque

      2011 - 2014
      Tourism and Travel Services Management

  • Experience

    • Teleperformance

      Feb 2014 - Aug 2014
      Customer Service Specialist

      I am a Customer service specialist crossed trained to be a technical support representative.

    • Convergys

      Sept 2014 - May 2016
      Technical Support Specialist

      I am a Techinical support and customer service specialist for a non-voice account (chat) for an international gaming account.

    • Asiatel Hotel

      Aug 2016 - Feb 2017
      Front Desk Receptionist

      My daily tasks includes, greeting guest as they arrive and leave the hotel premises, take booking by phone or emails, answers phone calls, answers inquiry and concerns of the guests, check in-out the guests, admin tasks.

    • PALMROCK

      Jul 2017 - Oct 2017
      Receptionist

      My daily tasks includes, greeting guest as they arrive and leave the hotel premises, take booking by phone or emails, answers phone calls, answers inquiry and concerns of the guests, check in-out the guests, admin tasks and making sales report.

    • Purple Tree

      Mar 2018 - Mar 2018
      Administrative Assistant

      My daily tasks includes, making payments, compiling and organizing important documents, answering phone calls, making and updating reports and sales.

    • Highly Succeed

      Jul 2021 - now
      Service Delivery Manager

  • Licenses & Certifications