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Rigo Morales

Rigo Morales

Customer Service Representative

Followers of Rigo Morales2000 followers
location of Rigo MoralesGreater Houston

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  • Timeline

  • About me

    CEO & Founder - Reliable Insurance

  • Education

    • Lakeland Senior High School

      2001 - 2005
      Accounting and Business/Management

      Activities and Societies: J.R.O.T.C. Battalion Commander Accounting, FBLA, Battalion Commander of ARMY JROTC

    • Polk State College

      2005 - 2008
      Associate of Arts (A.A.) Business Administration and Management, General

      Business Administration, Accounting

  • Experience

    • Headley Insurance Agency

      Jan 2005 - Jan 2010
      Customer Service Representative

      Sold, cross-sold & serviced P&C policies and explained the coverages in full detail so that the customer was aware/educated on what they were purchasing and advised if they lacked any coverage in certain areas. Underwriting, claims and inspections

    • Garland Insurance South

      Jan 2010 - Jan 2012
      Licensed Insurance Agent

      Assisted customers with their insurance needs as well as advised on what products/coverages they should contemplate on obtaining. Sold policies, marketed, serviced the customer policies & assisted Spanish speaking customers on understanding their coverage.

    • Bailey Harris Insurance

      Jan 2012 - Jan 2014
      Personal Lines Manager

      Sold, cross-sold & serviced P&C policies and explained the coverages in full detail so that the customer was aware/educated on what they were purchasing and advised if they lacked any coverage in certain areas. Underwriting, claims and inspections

    • Farmers Insurance Jody Prevatt & Associates

      Nov 2014 - Nov 2018

      I train new upcoming insurance agents and new Customer Service Reps in the Houston area. This training includes basic knowledge on:*Auto Insurance*Home Insurance*Renters Insurance*Motorcycle Insurance*Boat Insurance*RV & Toys Insurance*Commercial Insurance*Flood Insurance*Life Insurance*Worker's Comp I look for talented individuals and help them achieve their dream career as a Business Owner with Farmers Insurance & Financial Services.

      • New Agent/CSR Trainer

        Jul 2016 - Nov 2018

      • Talent Acquisition Specialist

        Nov 2014 - Nov 2018

    • Farmers Insurance & Finacial Services - David Sewell Agency

      Dec 2018 - Jun 2019
      Focused Insurance Agent

      Delivering protection & peace of mind to customers is the focus of all my experience & knowledge. Surpassing needs & expectations leads to a reciprocal gratitude, and to my desire to do more. Honest communication & consistent follow-through lay the foundation upon which relationships are built. Along with education, I'm able to earn clients' trust; providing me with true fulfillment & gratification.

    • Farmers Insurance - Patrick Casey Agency

      Jul 2019 - Jul 2021
      Farmers Insurance Partner Agent

    • Reliable Insurance

      Jul 2021 - now
      CEO & Founder

  • Licenses & Certifications

    • Florida Property & Casualty Non-Resident License "2-20"

      Florida Department of Financial Services
      Dec 2008

    • Property & Casualty - Texas General Lines Agent License

      Texas Department of Insurance
      Mar 2016
      View certificate certificate

    • Life, Accident, Health & HMO - Texas General Lines Agent License

      Texas Department of Insurance
      May 2016
      View certificate certificate

  • Honors & Awards

    • Awarded to Rigo Morales
      Community Service Leader Lakeland Senior High School May 2005 For having completed over 900 hours of service to the community.
    • Awarded to Rigo Morales
      Congress of The United States of America Congressman Adam H. Putnam Apr 2005 Commitment to self-discipline & determination. Commended for dedication and conduct.
    • Awarded to Rigo Morales
      Exceptional Workmanship Lakeland Senior High School - JROTC Oct 2004
    • Awarded to Rigo Morales
      Iron Man Award Lakeland Senior High School - JROTC Oct 2004 Special award given to 1 cadet out of the 150 cadets in the program. Given to the cadet that has devoted himself above and beyond the call of duty.
    • Awarded to Rigo Morales
      Leadership by Example Lakeland Senior High School - JROTC Oct 2004
    • Awarded to Rigo Morales
      The MOAA J.R.O.T.C. Medal Military Officers Association of America Aug 2004 For having demonstrated exceptional potential for military leadership as a member of the Junior Reserve Officers' Training Corps.
    • Awarded to Rigo Morales
      Exceptional Workmanship Lakeland Senior High School - JROTC Oct 2003
    • Awarded to Rigo Morales
      Leadership by Example Lakeland Senior High School - JROTC Oct 2003
    • Awarded to Rigo Morales
      Loyalty Award Lakeland Senior High School - JROTC Oct 2003

  • Volunteer Experience

    • Cadet Lt. Colonel - Battalion Commander

      Issued by J.R.O.T.C. on Jan 2001
      J.R.O.T.C.Associated with Rigo Morales