Naomi Godwin

Experience

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  Swan Revived Hotel

  Jun 1997 - Sept 1998

  Receptionist

  During my time at the hotel I had to liase with customers on a regular basis, as I wasthe “front person”, the first person the customer would meet. My duties consisted ofgreeting customers and helping them when required. I had responsibility over the safe,which held the floats for the bar, tills and any valuables that guests had locked away.

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  Old Manse Hotel

  Sept 1998 - Nov 1998

  Receptionist

  Whilst working within the Hotel and Catering environment my tasks were much the same asthe above. Keeping the customer happy was my highest priority and then the office work,filing, faxing, taking enquiries/bookings and dealing with large group bookings.

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  Mailcom Plc

  Nov 1998 - Mar 1999

  Data Entry Clerk

  Whilst working at Mailcom my job was as a Data Entry Clerk. I was inputting data frommissold pensions and endowment policies. This was very demanding due to the high targetsthat were set. I enjoyed this challenge.

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  British Telecom

  May 1999 - Dec 1999

  CQM

  At BT I was working as a Call Quality Monitor. This entailed listening to Sales Agentstalking to customers and marking them on the way that they dealt with the customer requestby following set criteria that we were given. This was to ensure that Customer Servicewas of a high standard.

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  Accenture HR Services

  Dec 1999 - Mar 2007

  Senior Recruitment Administrator

  I was the direct point of contact for the client andmanage the recruitment for MBA. My responsibilities are as follows: - Event Management (e.g. MBA presentations, Careers Fairs etc)Booking travel and accommodation.Responsible for booking venue and catering for eventsAct as coordinator at events as required.Ensuring adequate marketing material & merchandise is available for the event (brochuresetc).Generating and typing of correspondence - both internal and external.Produce all advertising for event - Postcards, posters, mail shots, e-cardsLiasing with marketing and graphics to generate the necessary advertisementLiasing with suppliers as necessary. WORK, Business Schools* Campus Management Maintaining relationships with careers services ensuring they have latest marketingmaterials, ensuring they are updated on all changes to recruiting policy during campusvisits and by regular email correspondence.Building and maintaining relationships with student contacts, careers service, suppliersEnsuring all web advertising/directory listings are submitted by deadlines and kept up todate.Dealing with any enquiries from students and startersGeneral Office AdministrationTalentlink inputting/updating when necessary.Booking rooms/couriers.Maintaining and updating spreadsheets/calendars Show less

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  SAI Global

  Oct 2008 - Dec 2010

  HR Assistant
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  BPP Professional Education

  Jan 2009 - Jan 2010

  Student
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  United Coffee

  Jan 2011 - Dec 2011

  HR Assistant
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  UCC Coffee UK Limited

  Jan 2012 - Aug 2015

  HR Advisor

  Promotion to HR Advisor

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  Isban UK

  Sept 2015 - Jul 2017

  HR Administrator

  ISBAN (Ingeniera de Software Bancario) is a wholly owned subsidiary of Santander Group, an international banking and financial services group that combines a solid local presence with strong global capacities. Santander operates in three principal geographical areas: • Continental Europe• United Kingdom• Latin AmericaSantander employs c.170,000 employees globally, is the leading bank in the Euro zone, has a presence in over 40 countries, has 90 million customers, 3 million shareholders and has over 14,000 branches. ISBAN is a key service provider for the Santander Group delivering a spectrum of Digital and business consulting services to the Group’s core business areas. In the UK, the ISBAN business operates out of a number of locations: Milton Keynes, Leicester and Bootle for Retail and Commercial applications, London for Global Banking and Markets and Redhill for the Santander Consumer Finance business. Isban Business Consulting is based predominantly from Milton Keynes and London offices but operates UK-wide. • Support HR team with all aspects of HR administration• First point of contact for all HR enquiries (HR mailbox, telephone and post)• Prepare offers and contracts of employment • Management of corporate HR PeopleSoft system• Supporting general HR projects• Support the salary review process• Support the salary benchmarking analysis• Update internal HR trackers and spreadsheets• Assist with bi-annual appraisal process• Monitor and record bi-annual appraisal returns and appraisal input forms• Collation of training needs from appraisal forms and ad hoc requests• Assist with administering on-site training• Booking and coordinating training activities• Liaise with payroll to resolve queries• Notifying HR Business Partners of any• Maintain electronic HR shared files• Meeting and room booking administration• Administer the internal share-point site• Documenting HR processes Show less

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  Deanshanger Primary School

  Jul 2017 - now

  School Business Manager