Danielle Robertson

Danielle Robertson

Store Manager

Followers of Danielle Robertson949 followers
location of Danielle RobertsonGreater Boston

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  • Timeline

  • About me

    Operations Manager @ Sustainserv

  • Education

    • University of Arkansas

      2011 - 2015
      Bachelor of Science (B.S.) International Business Management, Economics, Spanish

      Activities and Societies: • Kappa Delta • Exchange Student Pal • Study Abroad Ambassador Spent 1 semester studying abroad in Barcelona, Spain

    • Universitat Autònoma de Barcelona

      2013 - 2013
      International Business and Spanish courses

      Study abroad program with International Studies Abroad (ISA). Studies in Spanish & Business.

  • Experience

    • Margee King Designs

      Mar 2012 - May 2015
      Store Manager

      •#1 seller at retail trade shows and events for 2 years.•Hired and trained office assistants and sales associates to sell retail and wholesale•Arranged travel for events, appointments, trade shows, and product viewings in cities throughout the US.•Ordered merchandise and tracked inventory.

    • International Studies Abroad (ISA)

      Aug 2013 - May 2015
      Global Ambassador Intern

      • Serve as student representative for International Studies Abroad at University of Arkansas • Organize and execute events for potential study abroad candidates• Assist the ISA Regional Director when on campus with various activities• Leveraged personal student connections for ISA’s growth and marketing

    • Bohemian Hostels- Sir Toby's | Miss Sophie's | Czech Inn | Mosaic House

      May 2014 - Aug 2014
      Summer Intern

      • Planned and executed 40 events including dinners, parties, and activity nights• Developed and implemented sales and marketing strategies to grow guest base• Evaluated guest survey results to ensure optimum results and pinpoint areas for improvement• Worked reception, bar-tended in hostel bar, served breakfast buffet, hosted events

    • International Studies Abroad (ISA)

      Jul 2015 - Mar 2017
      Recruiting & Marketing Manager

      • Arrange and travel 12-17 weeks per year domestically to represent Veritas programs at university campuses and conferences.• Develop and maintain relationships with 47 universities including: Advisors, faculty, students, and organizations• Research and identify new universities and opportunities for potential markets, and manage third-party recruiting leads. • Update the VeritasAbroad.com website using CMS Drupal interface.• Create marketing and promotional materials for catalog, website, and social media platforms (Facebook, Wordpress, Instagram). Show less

    • Native Hostel

      Mar 2017 - Apr 2019
      Founding Operations Manager

      •Designed, opened & operated USA’s first boutique luxury hostel alongside owners. •Analysis of hostel budgets, revenue, and growth projections.•Managed facilities, maintenance, and housekeeping staff.•Set up software, systems, and booking platforms.•Created roles, hired and managed hotel employees.•Created company policies and employee handbook.

    • Union of Concerned Scientists

      Jan 2020 - Apr 2022
      Assistant Operations Manager & Recruitment Coordinator

      Assistant Operations Manager:• Coordinated Administrative team and Sustainability team meetings and agendas.• Manages facilities, records, equipment, and building services, maintaining budgets; completes special projects, performs office orientations, managing audio/video conference rooms for 200 staff.• Liason between IT team & UCS staff, maintains technical efficiency and equipment. Manages coordination and assists with IT support for UCS staff. Works with external IT vendors. • Support HR with hiring, recruitment & onboarding/off-boarding process.• Support Research Librarian by cataloging UCS publications and scholarly material, and support analyst staff in managing research data.Human Resources:• Support onboarding, off-boarding, and full-cycle recruiting• Handle, respect, maintain, and safeguard confidential data.• Mindfully create an inclusive environment that is supportive of all employees.Sustainability Coordinator:• Lead sustainability team to track and ultimately reduce UCS’s carbon footprint and propose opportunities for UCS to increase internal sustainability. Show less

    • Decibel Therapeutics

      Apr 2022 - Jan 2024
      Executive Assistant & People Administrator

      • Provide high-touch, high-level administrative support for VPs and their teams: Operations, Research, and Platform. • Provide full calendar management, prioritize meetings, handle agendas and minutes, organize events, manage travel arrangements, prepare and review presentation materials, and handle expense reporting. • Manage logistics of Scientific Advisory Board by sharing updates, planning meetings, handling reimbursements.• Human Resources: rebuilt onboarding and off-boarding, recruiting, intern programs, visas, trainings, culture engagement, and quarterly check-ins• Plan company events, dinners, board meetings and gatherings.• Co-lead Culture & Diversity volunteer group.• Perform regular office management, including maintaining vendor relationships, manage catering, ordering and stocking supplies, reconciling monthly credit card statements, and processing mail.• Support facilities team Show less

    • Sustainserv

      Mar 2024 - now
      Operations Manager

      • Oversee strategic organizational projects• Lead HR functions of onboarding, offboarding, compliancy, recruiting, annual reviews, performance management, • Manage global resource planning system, project management and invoicing system• Partner with external bookkeepers in revenue, expense, invoice tracking and budgeting • Liaison for strengthening global processes between the offices in Zurich, Frankfurt, Nashville and Boston • Provide executive assistant support to Managing Partner in Boston• Support website administration, marketing, and events• Assist in project management, developing and negotiating statements of work, master service agreements and related Show less

  • Licenses & Certifications

    • Basics of Archives

      University of Wisconsin-Madison
      Nov 2020
      View certificate certificate
    • Human Resources for Anyone with Newly Assigned HR Responsibilities

      Pryor Learning | Fred Pryor Seminars | CareerTrack
      Jul 2021
      View certificate certificate
  • Volunteer Experience

    • Land, Labor & Camping Host Volunteer

      Issued by Paca Hill Farm on Jun 2020
      Paca Hill FarmAssociated with Danielle Robertson
    • "International Student Pal"​

      Issued by University of Arkansas on Aug 2014
      University of ArkansasAssociated with Danielle Robertson
    • Encounter Leader

      Issued by Fayetteville Prayer Room on Aug 2013
      Fayetteville Prayer RoomAssociated with Danielle Robertson