Karla Bassi Dos Santos

Experience

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  BT Global Services

  Apr 2008 - May 2013

  • Internal communication structuring and analysis for all Latin American countries.• Management of internal communication channels - online and offline.• Planning, development and implementation of engagement campaigns.• Content production and interface with agencies.• Implementation of social responsibility, volunteering and sustainability programs.• Communications and corporate event planning. • Invoice receipt and processing & payment flow control.• Creation of PO and cost apportionment.• Support to Procurement with suppliers contracting, contracts adm and purchase of materials.• Expenses registration and control.• Support with corporate internal systems.• Employee access control and fleet management.• Monitoring of internal office works. • Receptioning of employees, visitors and customers.• Distribution of correspondence.• Administrative routines.• Meeting room schedule management.

  • Internal communication

    Apr 2011 - May 2013

  • Administration & Facilities

    Apr 2009 - Apr 2011

  • Bilingual receptionist

    Apr 2008 - Apr 2009
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  Febracorp University

  Aug 2013 - May 2015

  Corporate Projects

  • Relationship development with prospects and students via phone and email.• Management of training demand and expectations of costumers with personalized consultancy.• Assistance on administrative and financial processes of strategic portfolios.• Management of documents, contracts and admissions.

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  Bekaert

  Jun 2015 - now

  Internal communication & Promotional MKT• Culture & engagement programs• Brand communication• Mngt of internal communication channels• Security & endomarketing campaigns• Budget, expenses and supplier management• Corporate Event Management: safety, engagement, results, fairs, workshops and sponsorships• CRM & e-commerce mngt• Executive assistance• Travel mngtHuman Resources• Payroll• Admission and rescission• Benefits• Talent mngt• Internal & external audit• Budget & indicators mngt• LGPD implementation Show less

  • HRBP Brazil • Human Resources Manager

    Nov 2023 - now

  • Internal Communications • Learning & Development Operations Specialist

    Sept 2022 - Nov 2023

  • Internal Communications & HR Services Analyst

    Apr 2017 - Sept 2022

  • Internal Communications Assistant

    Jun 2015 - Apr 2017