Lukas Abazorius

Experience

• 

  Runway International

  Jan 2012 - May 2015

  Norwegian speaking Customer Service Specialist

  Answer of Customer Services related calls and e-mailsProvide efficient, friendly, polite and helpful customer serviceClose work together within a team to find the best solutions for customersCare and support for our partner's – Color Line – clientsProvision of relevant information in a professional and timely manner

• 

  Danske Bank Lithuania

  May 2015 - now

  Provide professional IT support and resolution of all types of incidents for Danske Bank employees in country of NorwayConfigure, install, and maintain new computer systems along with various software packagesInstalling and configuring computer hardware, software, systems, networks, printers and scannersDetermine and execute changes to hardware, software, applications, or systemsSoftware support for applications including Microsoft Windows 7/10, Power Shell, SCCM 2012, Microsoft Office 2013, Lotus Notes, McAfee Anti-Virus, Internet Explorer, Skype for Business, AvayaPerform preventative maintenance on all company PCs, install the latest software updates, latest software drivers, and latest virus definitionsTroubleshoot failures and perform minor repairs to desktop/laptop computers and printers to gain back their functionality. For more serious issues, coordinates with outside vendors to perform the repairsCollaborate with other IT teams on new projects Show less

  • Operations Officer

    Sept 2019 - now

  • Access Support Specialist

    Jun 2018 - Aug 2019

  • IT Support Analyst

    May 2015 - Aug 2019