Sugeilyng León Vílchez

Sugeilyng León Vílchez

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location of Sugeilyng León VílchezSan Jose, Costa Rica

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  • Timeline

  • About me

    Technical Recruiter | Recruiting for Leadership and IT Roles at TeKnowledge | BAPC®

  • Education

    • Colegio Tecnico Profesional de Granadilla

      -
      High School Diploma and Vocational Technician Executives for Service Centers
    • Universidad Americana (CR)

      2022 -
      Bachelor of Business Administration - BBA Human Resources Management/Personnel Administration, General
  • Experience

    • TeKnowledge

      Oct 2021 - now

      -Acted as a back-up Recruitment Manager, ensuring smooth hiring operations during absences, ramp-ups of new accounts, and new client acquisitions.-Successfully placed candidates in various IT roles, including Operations Managers, Team Managers, Technical Support developers, network engineers, System Administrators, Database administrators, DevOps Engineers, Cloud Engineers, Customer Success Managers and Customer Service Representatives.-Experienced in hiring leadership/management roles for technical accounts, bringing in leaders who drive success.-Developed strong relationships with hiring managers to understand their unique needsfor each IT position.- Decreased attrition of new hires on the first 3 months by implementing a project that identified process gaps and proposed action plans.-Streamlined the recruitment process by implementing applicant tracking systems andautomated interview scheduling tools.-Enhanced employer branding strategies for clients by optimizing online presence oncareer websites and social media channels specific to the tech industry.-Utilized a variety of assessment tools including simulations, role-plays, case studies, andpsychometric tests to ensure a rigorous and objective evaluation process.-Trained junior recruiters on best practices for sourcing and interviewing qualified ITcandidates.LATAM Recruitment:Successfully placed candidates in a wide range of IT roles, including software developers, network engineers, system administrators, DevOps and cloud engineers, as well as customer service representatives.Effectively addressed the unique challenges and needs of the LATAM region, significantly strengthening the company’s recruitment success in El Salvador. Proudly led the hiring of our first team members in the country, contributing to the growth of our operations.Additionally, supported the development of the local Recruitment team by training fellow recruiters from El Salvador Show less -Enhanced candidate experience by streamlining the interview process andproviding timely feedback.-Supported hiring process by scheduling interviews, conducting reference checks andcompleting various paperwork.-Improved time-to-fill rates by implementing efficient recruitment strategies tailored tospecific roles and industries.-Managed high-volume requisition loads effectively, prioritizing open positions basedon business needs and urgency levels while maintaining excellent communication withstakeholders throughout the process Show less -Worked closely with Talent Acquisition to maintain optimum levels of communication to effectively and efficiently complete projects.-Oversaw and managed on-boarding processes to successfully integrate new candidates.Used Microsoft Word, Excel, Teams and other software tools to create documents and other communications.-Delivered friendly assistance with new hires, interviewing and hiring process.-Organized new employee orientation schedules for new hires.-Leveraged social media platforms to advertise open positions.-Conducted candidate interviews and performed background checks and verification. Show less

      • Technical Recruiter

        Mar 2022 - now
      • Junior Recruiter

        Dec 2021 - Mar 2022
      • Internship Tek Experts

        Oct 2021 - Dec 2021
  • Licenses & Certifications