Penny Phillips

Experience

• 

  Minervas Restaurant and Bar

  Jan 1998 - Nov 2015

  Office Manager

  A key player in the team-centered management of the restaurant, convention center, casino and kitchen departments by evaluating, processing and completing multiple tasks in the fast-paced hospitality industry. I take pride in bringing accounts receivable current through diligent efforts in approvals to collections. Office supply expenses were cut by 50% the first year and remained within budget. Proven provider of outstanding customer service for staff and guests alike.

• 

  Abraham Lincoln State Park

  Nov 2015 - Aug 2016

  Administrative Assistant II

  Excelled in providing guest services through direct contact, telephone, email. and social media (Facebook - Certificate of Excellence) to ensure guest satisfaction from booking to checkout.Daily balancing cash, credit cards, checks and charge accounts with accuracy. Lead research in trends and procurement while cultivating new vendor relationships. Team participation in special projects and budget forecasts.

• 

  Freelance office management

  Sept 2016 - Apr 2017

  Manager and Temp Agency Employee

  ParaMedical Group - Scheduling wellness exams, correspondence, general office administration,screening applicants, referrals.Transportation - Assisting the HR Department with FMLA, STD, and Wellness benefits.

• 

  OmniTRAX, Inc.

  Apr 2017 - Apr 2018

  Payroll Specialist

  Instrumental in the transition and stabilization of the payroll department during the final phase of implementation to the new software and time management system. Led in training time management for hourly and salary staff using Ultimate software. Provided solutions outside-the-box and new ideas for processes to improve the workflows.

• 

  Royal Oaks Country Club | Houston, TX

  May 2018 - Aug 2019

  Assistant Controller

  Implementation of accrual basis accounting from cash basis, balance sheet reconciliations, deferred revenue postings, month end and year end closing. Payroll commission for 3 departments.

• 

  CHS Inc.

  Sept 2019 - now

  IFM Associate