Heather Lockhart

Experience

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  Buffalo Bisons

  Mar 1997 - Feb 2006

  Jumbotron Operator
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  Roberts-Gordon, LLC

  Jan 2000 - Sept 2003

  Graphic Designer

  Creating product literature, marketing and advertisement pieces.

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  Buffalo Athletic Club

  Jan 2003 - Dec 2011

  Pilates/Yoga Instructor

  Creating yoga and pilates fitness classes and instructing members at the BAC. Certified to instruct both classes. Certified in CPR.

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  Western New York Federal Credit Union

  Aug 2003 - Feb 2006

  Marketing Manager

  Created and implemented annual marketing & communications plans that aligned with sales targets. Led the development and execution of marketing communications including promotions, digital website content, public relations, regulatory communications, tradeshows, charitable events and the launch of new services. Worked with print vendors to establish quotes, production schedules, and delivery of materials for distribution.

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  Robert Gordon LLC

  Feb 2006 - Sept 2013

  Product Manager

  Managed existing product lines and new product development through complete life cycle process. Created project plans, meeting product requirements, forecasts, project budgeting/cost controls and timelines. Managed account relationships. Educated sales teams, customers, engineers and contractors on product information via training sessions, webinars and tradeshows. Wrote product installation manuals and instructions for replacement part kits. Managed product pricing plans, determined price increases based on competitive strategy and market fluctuations. Performed market research and VOC to develop competitive strategy and go-to market plans. Show less

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  Columbus McKinnon

  Sept 2013 - Jun 2020

  Product Manager, Aftermarket

  Managed product (parts) profitability, sales, marketing, pricing and customer loyalty strategies. Successfully identified product needs and managed new product development from initiation to product launch. Developed product marketing campaigns and materials to facilitate product success and sales growth. Organized comprehensive competitive product analysis, pricing strategy and other programs to drive sales. Increased communications to help customers identify and price spare parts via web tools and email campaigns. Excelled in leading vertical market project teams, achieving project milestones and gaining market share. Developed Voice of Customer programs to help address product and market needs and develop go-to market plans. Show less

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  Stanley Black & Decker, Inc.

  Jan 2021 - now

  Product Manager

  Develops a strategic product plan for the Global Tools and Storage Team including developing and updating the 3 yr product road. Manages and grows existing business: create plans to increase sales and improve market share of existing categories, reduce & eliminate product quality issues, and identify cost reduction/value improvement opportunities. Create and execute end-user-based research to build a clear understanding of all relevant product applications becoming the product expert for all categories. Lead cross functional teams throughout the entire lifecycle of product development. Demonstrate a strong track record of developing and executing successful product plans that are on time and at cost while actively managing risk. Actively communicate status of projects to all project stakeholders, which include the cross functional team and senior management. Show less