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Elizabeth Galifi

Elizabeth Galifi

Front Desk Agent

Followers of Elizabeth Galifi448 followers
location of Elizabeth GalifiFlorence, Tuscany, Italy

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  • Timeline

  • About me

    Elizabeth Galifi

  • Education

    • Fairleigh Dickinson University

      2011 - 2015
      Bachelor of Science (BS) Hospitality Administration/Management

      Activities and Societies: Theta Phi Alpha, Eta Sigma Delta- Hospitality Honor Society, NACE, Student Government Association

  • Experience

    • The Breakers Hotel, Spring Lake

      May 2012 - Oct 2013
      Front Desk Agent

      • Check guests in and out of the hotel• Make hotel reservations• Direct all incoming phone calls• Assist with all guest needs from pre-arrival to departure

    • Rumson Country Club

      May 2014 - Sept 2014
      Server

    • Spring Brook Country Club

      Sept 2014 - May 2015
      Events Intern/Supervisor

      • Communicated directly with clients and vendors for events• Created contracts for events• Supervised day of during set-up and during the event

    • Hilton Short Hills

      Jun 2015 - Jul 2018

      • Coordinate all group programs of corporate room blocks and college sports teams• Make group reservations using Rapid, Groupmax, and OnQ R&I• Prepare group resumes for weekly meetings• Use Delphi to create BEOs for small group meetings and events • Responsible for the daily task assignments of front office team members• Provide assistance for all guest requests and team member requests• Responsible for being the manager on duty during shifts• Design weekly newsletter displayed for all hotel guests -Check guests in and out of hotel-Assist with guest needs during their stay-Perform daily front office duties and organization

      • Events Coordinator

        May 2017 - Jul 2018

      • Front Office Supervisor

        Mar 2016 - May 2017

      • Guest Service Agent

        Jun 2015 - Mar 2016

    • Hampton Inn by Hilton

      Aug 2018 - Mar 2021
      Sales Manager

      • Solicit new business for the hotel and maintain relationships with repeat clients• Respond to all incoming inquiries/RFPs that come in through phone, e-mail, and all lead channels• Prepare proposals and contracts • Negotiate yearly rates for local companies• Meet and exceed goals for guestroom revenue, meeting room revenue, and catering• Use Delphi to create BEOs for meetings and events

    • VIPKid

      Mar 2020 - Dec 2022
      English Second Language Teacher

    • Istituto Salesiano Firenze

      Nov 2021 - now
      Assistant English Teacher

    • Canadian Island

      Oct 2022 - now
      English Second Language Teacher

    • Fora Travel

      May 2023 - now
      Independent Travel Advisor

  • Licenses & Certifications

    • Teaching English as a Foreign Language (TEFL)

      International TEFL Academy
      Dec 2021

    • Certified Travel Advisor

      Fora Travel
      Jun 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Elizabeth Galifi
      Team Member of the Month Hilton Short Hills Sep 2016