Vlad Mihaila

Experience

• 

  SAP Romania

  Feb 2012 - Aug 2018

  Working as IT business consultant in MCD (Managed Cloud Delivery) department of SAP Romania. • SAP OS/DB Migrations and Unicode Conversions (reducing default technical downtime including nZDM, ZDO and NZDT scenario)• Migration of SAP ERP, CRM, SCM, SRM and BW systems to SAP HANA using DMO• SAP system installations, upgrades, optimizations, tuning and monitoring on various OS/DB combinations;• SAP NetWeaver Application Server Implementation and Operation• Database configuration, operation, administration and troubleshooting – Oracle 11g, DB2, MSSQL,SAP ASE, SAP HANA• SAP Solution Manager installation, configuration and integration in various SAP system landscapes-performing proactive tuning and monitoring on all productive systems for different landscapes: BW, ERP, S/4 HANA -Performing SAP BASIS activities on HEC managed systems:-EHP Upgrade, TMS configuration, client copy/deletion, installing support packages, implementing SAP notes, tuning parameters.-OS/DB migrations -HANA SPS installation and upgrade and post-live support -performing L2 server management activities: configuring SFTP users, linux security patching, SAMBA share, rebooting linux servers, migrating live systems from different hypervisor -communicating closely with the customer, providing very detailed status about the current phase of an activity. Show less -SAP OS/DB Migrations and Unicode Conversions -Database configuration and administration - Oracle, MSSQL, SAP ASE, SAP HANA-SAP ERP, CRM, SCM, SRM and BW migration to SAP HANA -SAP Solution Manager installation, configuration and integration in SAP system landscapes-SAP NetWeaver Application Server Implementation and OperationSAP Certifications include: SAP Certified Technology Professional - System Maintenance with SAP NetWeaver 7.31• SAP Certified NZDT (Near Zero Downtime Technology)• SAP Certified Technology Associate C_HANATEC141 - (Edition 2014) - SAP HANA• SAP Certified Technology Specialist E_HANAINS141 - (Edition 2014) – SAP HANA Installation• SAP Certified Technology Associate C_TADM_51_70 – System Administration (Oracle DB) with SAP Netweaver• SAP Certified Technology Consultant C_TADM70_73- OS/DB Migration Show less

  • IT Business Consultant - SAP BASIS

    Mar 2016 - Aug 2018

  • Technology Consultant

    Feb 2012 - Mar 2016
• 

  IBM

  Aug 2018 - Dec 2021

  *Lead a large team of sap technical support specialists*Participate in the research and implementation of SAP Basis best practices*Ensure that teams are improving performance, service, and product quality*Work with a large team of SAP Basis consultants in close collaboration with various other teams to support ongoing technical activities and complete the service requests within the SLA time*Manage and understand the technical impacts and changes required by the project*Manage the relationship between the company and application support partners providing technical support to the environment*Plan and manage SAP systems maintenance schedule Show less *Implementation projects and Business As Usual experience such as performance tuning / monitoring, system / client refreshes, sizing, patching, installation and upgrades on different SAP technologies*Participating in a large customer migration offering support throughout the project and for the post migration hyper-care phase.*Permanently in contact with the customer offering technical expertise for planning future maintenance upgrades on different landscapes*Providing technical expertise in regards with the critical SAP Security Notes, plan for upcoming SAP Security Patch Days*Advise on technical approach for all systems integrating to SAP*Manage 3rd party dependencies related to SAP environment*Working on a multi-customer environment in Sap Basis projects *Implementation, upgrade and support of the latest SAP systems versions, which include S4/HANA, SAP Solution Manager 7.2, ECC, CRM and BW.*System copies on ECC and BW running on MSSQL databases*System Monitoring on Solution Manager 7.1 and 7.2*Experience on different databases technologies: Oracle, HANA, Sybase ASE databases (installation and configuration, Monitoring, DB parameters tuning, backup and restore, optimization of the database parameters for functionality and performance.*Continuous review and improvement in customer communication and incident management.*Participating in service restoration and root cause analyses.*Influence and plan the maintenance of technical application support and updates*Planning cut-over activities with Project Manager and Functional Team Leads*Provide in-depth advice on incident diagnosis/ investigation/ troubleshooting*Collaboration and coordination with Offshore teams Show less

  • Information Technology Service Delivery Manager

    Nov 2020 - Dec 2021

  • Senior SAP Basis Consultant and Team Leader

    Aug 2018 - Nov 2020
• 

  SAP

  Jan 2022 - now

  Project Lead - Enterprise Cloud Services

  *Support customers to migrate their SAP environments to one of the big Hyperscalers: Microsoft Azure, Amazon AWS, Google Cloud Platform*Lead the system build and migration activities, as part of the customer's journey in SAP RISE*Act as the main point of contact between customer, migration partner and SAP ECS technical teams