Hussain Khan

Experience

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  Fillfilah restaurants

  May 2004 - Apr 2006

  Hardware engineer

  job responsibilities : setting up of the lan connection with in the restaurants and the kitchen area, installing win nt workstation, nt server, 2000 and 2003 configuring 20 nos. nodes with different os. installation, configuration, updating and training of pos system (par system) manage microsoft office 2000, pos systems (par system). prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

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  Aadil infotech

  May 2006 - Dec 2007

  Senior hardware & networking engineer.

  installation of system software like windows xp, installation of application software & device drivers, periodically scan and removal of virus, lan connections, crimping, cabling, troubleshooting, client server & peer to peer networking, configuring and troubleshooting ms outlook / outlook express & weakly / monthly reporting.

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  Allied Digital Services Limited

  Jan 2007 - Mar 2009

  System administrator

  system administration of windows server 2003 & exchange 2003 , performing routine audits of systems and software, performing backups, applying operating system updates, patches, and configuration changes, installing and configuring new hardware and software, adding, removing, or updating user account information, resetting passwords, etc., answering technical queries, responsibility for security, troubleshooting any reported problems, system performance tuning, performing bod(beginning of the day) and eod. show less

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  Zenith Infotech

  Mar 2009 - Sept 2010

  Tech support engineer(noc)

  zenith infotech is an international company serving it service providers worldwide. its us-based headquarters is in pittsburgh, pennsylvania. zenith provides three separate and distinct services-a managed service infrastructure, a virtual help desk and a business continuity solution.environment server: windows 2003 (storage edition), storagecraft disk-based backup, disaster recovery, data protection.responsibilities- as l2 tech support engineer, responsible for: ❶ installation & troubleshooting of storagecraft backup disaster recovery software.❷ monitoring issues of; backup not occurring, backup failure, backup chain integrity failure, collapse not occurring, raid failure (adaptec, iaantmon, nvidia), raid rebuilding issues, server down, network connectivity issues between backup device and server.❸ escalating issues related to alerts generated to l3 and set.❹ assigning ticket based on alert to clients as and when required.❺ troubleshooting on vss aware backup issues.❻ connecting to client’s server and backup devices using zenith saaz remote console tool.❼ resolving disk space alerts.❽ monitoring windows 2003 servers and exchange server for various issues.❾ troubleshooting on dns and dhcp related issues.❿ attending escalated problems from the managed service providers (msps) from worldwide. show less

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  Trimax IT Infrastructure & Services Ltd

  Sept 2010 - Mar 2012

  Windows system administrator l2 / l3

  job responsibilities :active directory – managing 5 different forest domains. managing, monitoring, trouble shooting the active directory replication between 38 locations. domain migration of different 40 location forest domain into single centralized domain. wsus - managing, monitoring, troubleshooting the upstream and downstream replication, patch deployment of 1500+ servers and 35000+ desktops/laptops. mcafee epolicy orchestrator installing, configuring & managing mcafee antivirus manger console 8.8 with applying new patches & creating & updating policies from server & as well as for clients side, updating & managing database version, engine version & policy for remote users as well as remote location from centrally. backup system setting up scheduled backup with the help of nt backup systems & symantec veritas in different modes of backup for centralized file server. taking backup for share folders through using with lto tapes, schedule the automatic backup system of all server application via batch files, websense /microsoft isa firewall server 2006– managing and creating the internet access rules of more than 20,000 employees, configuring and managing the array members of computer of websense/isa, server hardware – maintaining hp ml 350 g6, g5, g4p, g4, hp dl180 g5, dell 2800, 2950 and r70 servers. configure and managing the hp device manager for monitor the server hardware & firmware related issue, file & print server – configure and managing the file and print server with real time replication between primary and secondary servers. show less

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  Capgemini

  Apr 2012 - now

  Citrix administrator

  job responsibilities: l3 and l4 support for citrix xenapp & and managing up-coming citrix projects. planning and implementation of servers, migration and decommissioning of servers handling projects, incident, change and problem management (following itil standards) performance tuning, user management, disk management & patch management on windows 2003, 2008 & 2008r2 troubleshoot active directory, dns, dhcp, group policies and wsus. centralize hardware monitoring & firmware upgrades. (dell open manager, hp insight manager, ibm director) analyzing recurring incidents and preparing rca report. responsible for migration of citrix farm from 5, 6 & 6.5 xenapp to xendesktop 7.6. responsible for management & troubleshooting of existing citrix farm 4.5, 5, 6 & 6.5 xenapp. planning, designing and implementation of new citrix server (xendesktop 7.6 ), migration and decommissioning of servers, day to day datacenter activities. resource management for new citrix projects. creating technical solution documents and operational procedure book for client fine tuning xenapp & xendesktop 7.6 server for performance enhancement. execution of change request in pre defined plan which includes application publishing, printer installation and configuration, server hardening, deploying patches. troubleshooting different citrix related issues like printing, application and os related errors. handling projects, incident, change and problem management ( following itil standards) performance, user management & disk management on win2k, win2k3, w2k8, w2k8r2 and w2k12r2 servers. monitoring virtual machines performance and creating weekly performance reports. deploying vm template and fine tuning of the newly created template. participating in daily operational meetings. backup management & resolving issues related to windows and virtual servers & restoration as per user request. imparting knowledge to junior team members. show less