Bassem Samir

Experience

• 

  Moevenpick Hotels & Resorts

  Apr 1999 - Aug 2004

  I.T Clerk

  providing support of Micros & ID System hardware, software

• 

  Meliá Hotels International

  Aug 2004 - Jun 2008

  • Troubleshooting, administration and support of Windows 2003 server• providing support of IT hardware, software and infrastructure providing support of IT hardware, software and infrastructure

  • Assistant I.T Manager - Melia Sinai

    Aug 2006 - Jun 2008

  • I.T Supervisor – Opening Team

    Aug 2004 - Aug 2006
• 

  Meliá Hotels International

  Aug 2008 - Nov 2015

  provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.RESPONSIBILITIES1. Manage information technology and computer systems, Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing 2. Develop and implement policies and procedures for electronic data processing and computer systems operations and development3. Meet with managers to discuss system requirements, specifications, costs and timelines4. Hire and manage information systems personnel and contractors to design, develop, implement,operate and administer computer and telecommunications software, networks and information systems5. Control the computer systems budgets and expenditures Ensure technology is accessible and equipped with current hardware and software6. Troubleshoot hardware, software and network operating system7. Provide orientation to new users of existing technology8. Train staff about potential uses of existing technology9. Train staff about new and potential use10. Provide individual training and support on request11. Provide recommendations about accessing information and support12. Maintain current and accurate inventory of technology hardware, software and resources Information Technology 13. Monitor and maintain technology to ensure maximum access14. Troubleshoot all technology issues Show less

  • I.T Manager - Sol Hotels

    Jul 2010 - Nov 2015

  • I.T Manager - Melia Sinai

    Aug 2008 - Jul 2010
• 

  Crystal Hotels Egypt

  Aug 2014 - Nov 2015

  I.T Manager

  my responsibilities is to manage more than five servers with different systems, working to be the systems up and running smoothly, Daily , weekly and monthly backup, hardware maintenance, support contract review. Data Quality, web developer " www.crystalhotelsegypt.com ".

• 

  Cyrene Hotels

  Nov 2015 - May 2016

  Information Technology Manager
• 

  Aurora Hospitality Management

  May 2016 - Jul 2019

  Information Technology Manager
• 

  Golden Hospitality International

  Aug 2019 - Feb 2021

  Information Technology Manager
• 

  Maritim Jolie Ville Resort & Casino

  Mar 2022 - now

  Senior Information Technology Manager