Nasser Alqirsh

Experience

• 

  Ford Motor Company

  Nov 2018 - now

  - Identified potential improvements to the fleet product enrollment process and worked with backend teams to prioritize in their respective backlogs.- Led teams in triaging fleet customer tickets and wrote requirements for performance dashboards and enrollment backend enhancements- Developed testing standards for products, drafted end-to-end test plans for and reported results to upper management.- Instrumental in coordinating with backend teams to deliver multiple product enrollments for multiple customers on a single VIN, enabling Ford Pro to collect more revenue per vehicle. Show less - Collaborated with architects, business owners and SMEs on designing a new framework to support Agile vehicle data collection (VDCF).- Responsible for drafting requirements and supporting documentation that ensured Product team deliverables met the business needs of Ford.- Assisted in reducing development time of new telematics products with the design of a new product creation interface.- Engaged with Ford Product Managers and Product Designers to ensure Ford system capabilities could support the needs of the new framework. Show less - Helped lead the planning and delivery of Ford Telematics enablement for third-party plug in devices in North America and Europe.- Partnered with project managers to identify contributing causes of distressed projects and formulated remediation plans for recovery.- Analyzed telemetry and over-the-air update logs to find defects, bottlenecks and identify opportunities for improvement.- Proactive leading product team to properly document requirements and other important information for other Ford teams to reference in their development. Show less

  • Product Manager

    Feb 2021 - now

  • Product Designer

    Feb 2020 - Feb 2021

  • Information Technology Project Manager

    Nov 2018 - Feb 2020