Liliana Jouja

Experience

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  Findyourstampsvalue.com

  Jan 2016 - Dec 2019

  Internationalization and localization

  Communication with the client and defining main tasks;Data entry of translated information from special postage stamps catalogs andphotographs research;Internationalization and localization of the site from English to Arabic;Working with specialized sites for rare postage stamps (auctions, archives, etc)

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  Logistics Israel

  Aug 2016 - Nov 2017

  Arabic Customer support department manager

  Working in a high-stress environment that required fast thinking and decision-making on the go;Incoming\outgoing calls;Negotiations with clients;Team coordination and training: working with 2 departments (Russian andArabic), which involved clearcommunication and setting tasks;Management of the Arabic department;Creating and managing documentation in Arabic, Russian, and English;Reporting: creation and translation of reports from/into Russian and English;Data research Show less

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  SEOprofit

  Feb 2018 - Nov 2018

  Copywriter in Arabic and English

  Liaise with the client regularly, either by phone or emailUnderstanding the target audience and identifying key messagesEdit my own and others' writingPresent ideas to the creative director for approval and development and thento the clientsWrite clear, persuasive, original copy through the various iterations of theprojectProofread copy to check spelling and grammarAmend, revise or redevelop adverts or campaigns in response to feedback fromthe creative director, account team or clientsOversee campaigns through the production stage to completion Show less

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  Diya

  Feb 2019 - Aug 2022

  Setting goals and objectives, defining roles, and producing schedules andtimelines for tasks in accordance with the needs of the client.Manage the projects, which includes coordinating the project team to keepthem on trackMonitoring and controlling activities to track the progressIdentify and manage risks to ensure delivery is on timeImplement any necessary changes throughout the processReport regularly to management and the client using ConfluenceEvaluating successes and challenges to enhance learning for other clients Show less

  • IT operations Coordinator

    May 2020 - Aug 2022

  • Technical support in Arabic and English

    Feb 2019 - May 2020