Alexandre Palareti

Experience

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  Abril S.A.

  Mar 1995 - Jun 1999

  Analista de suporte

  - Administração de redes Novell 4.X, Windows NT 4, cc:Mail e Exchange Server 5.5.- Controle de processos de pré-impressão, Film Less e fluxo de documentos.- Treinamento a usuários de editoração eletrônica.- Colunista da revista Home PC (Abril S.A.), contribuindo também com pesquisas para o “Info Lab”;- Suporte técnico em plataforma Intel e Macintosh.

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  Editora CAMELOT

  Jun 1999 - Mar 2001

  Supervisor de Suporte Técnico

  Reporte: Gerente de TI – Equipe: 3 pessoas.Função Anterior: Analista de Suporte Técnico Pleno.- Implantação e administração de servidores Microsoft (NT 4.0, Exchange Server 5.5, Internet/Intranet (VPN, http, ftp, pop, smtp, webmail, proxy server).- Implantação e administração do sistema Microsoft SMS 2.0 (gerenciamento e auditoria).- Administração e manutenção em PABX Coral Tadiram e Voice Mail.- Supervisão da equipe de suporte técnico para plataforma Intel e Macintosh.

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  Pelzer System Ltda

  Mar 2001 - Mar 2004

  IT Manager

  Responsible for IT master plan, Project management, implementation, support, network infrastructure, and telecommunications, budget management, and training;- Project and implementation of EDI, BI, and TOTVS ERP systems in 5 manufacturing units, both internal and external to VW, GM, and Ford;- Development and implementation of B2B EDI for Production Planning and Control (industrial), Supply Chain, Quality Control, Delivery (Just-in-Time, Milk Run), BI, logistics, and production support;- Integration of different systems for group result consolidation.-Management of quality standards ISO QS, NBR, ITIL, COBIT. Show less

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  ACS Consulting

  Sept 2004 - May 2007

  Support and Relationship Manager

  Responsible for technical and functional management of analysts assigned to clients;- Monthly reporting to clients on Project progress and team performance;- Development of network and telecommunications projects;- Incident reporting, action plans, and budget proposals.Key clients: Red Bull, Estácio University, Katun do Brasil, Hospital Nossa Senhora de Lourdes.

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  SAR - Special Medicines

  Jun 2007 - Jul 2012

  IT Manager

  - Responsible for goal setting, planning, implementation, maintenance, budget management, and training;- Reimplementation of the ERP system (TOTVS Protheus) in the administrative, logistics, call center, and procurement departments;- Team and process reorganization, as well as implementation of performance indicators (KPI), goals, and budget management;- Network and Contact Center (Call Center) Siemens HI Path 4000 redefinition;- Definition, development, and implementation of BI and B2B systems (committees and representatives);- Improved CRM processes, increasing the effectiveness of marketing campaigns. Show less

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  Celmar Machine and Tools

  Aug 2012 - Mar 2015

  IT and Logistics Manager

  Responsible for strategic planning, implementation, sustainability, budget management, and training in the IT and logistics areas;- Implementation and customization of the Protheus ERP system (administrative, procurement, and logistics);- Systemic and operational reformulation of logistics for control, warehousing, and dispatch in various warehouses;- Process mapping, identifying bottlenecks, designing, and implementing improvements in various areas;- Contract management, scope definition, and budgeting; Show less

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  Pala Audio Engeneering

  May 2015 - Mar 2023

  Founder e Product Owner

  Created and managed an engineering company specialized in professional audio solutions and products for shows & events (showbiz) and the Hi-End segment.- Conception and development of new products for audio industry;- Product implementation in the production line;- Prospecting, pre and post-sales of acoustic projects and products;- Sound system design and acoustic prediction, as well as audio processing solutions;- Maintenance and support for large and medium-sized audio systems;- 3D modeling solutions, CNC machining centers, assembly processes, and painting. Show less

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  Independent Consultant

  Mar 2023 - now

  Independent Consultant – Project Manager, Product Owner

  I provide support for IT consultancies in three areas: Project management, product management, and technical sales. I work across the entire product lifecycle, from conceptualizing solutions with clients (process analysis) and Project management to delivery and Sustainability.- People management, leadership, negotiation, relationship building, crisis management, training, and product/service promotion;- Strategic planning, budget management, risk analysis, and feasibility assessment.