Abdul Nagori

Experience

• 

  Finlay Fine Jewelry

  Jan 2001 - Jan 2011

  Senior Manager

  Managed I.T. Architecture and Infrastructure teams including Database, Telecom, UNIX, LAN, and Desktop. Upgraded legacy POS and merchandising system from IBM mainframe/CICS to UNIX/Oracle (RMS/RDW/Retek). Trained legacy system staff in new technologies by conducting in-house trainings and workshops

• 

  Optum

  Jan 2011 - now

  Director

  Developed and managed IT operations and infrastructure budget of over $9M, ensuring spending was aligned with business objectives; provided resourcing forecasts. Assessed emerging technologies and identified opportunities for innovative solutions aimed to enhance system performance and driving cost savings, which encompassed considering cloud-based solutions such as Azure and AWS.Successfully expanded the roster of supported database systems by an impressive 30%, accomplishing this growth without the need for additional staffing. My strategy revolved around enhancing core processes and introducing automation to streamline operations efficiently.Played a pivotal role in disaster preparedness for two major business segments, Optum Insight and Data Solutions. By formulating comprehensive Disaster Rehearsal plans, encompassing business applications, infrastructure, and resource coordination, I assisted customers in achieving their Disaster Recovery (DR) goals, focusing on critical metrics like Recovery Point (RPO) and Recovery Time (RTO).Formulated multi-year strategic roadmaps for a 32-member infrastructure and platform support team. This team was responsible for the upkeep of on-premises and cloud-based applications. In collaboration with senior leadership, I presented key infrastructure metrics, contributing to informed decision-making. Consistently exceeding scores in both Departmental and Organizational surveys for "Employee Satisfaction" and "Manager Effectiveness" led to my nomination for the prestigious 'Executive Development Program' (EDP) by the Executive Leadership. Show less