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Jeanette Hickl (she/they)

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About me
Educational administrator | Project manager | Relationship builder | Facilitator
Education

Virginia Tech
1997 - 2001Bachelor of Science Human Development
Radford University
2002 - 2004Master of Science Counselor EducationCACREP Accredited Counseling courses with a focus on Higher Education included: A. Two practicums: individual and groupB. Two internships in career counseling settings (4-year and 2-year)
Experience

Radford University
Aug 2002 - May 2004Participated, developed, and instructed over 20 seminars concerning career development and job placementConducted individual career development plans with students for personal and professional developmentAttended and recruited in multiple-campus career fairs and protocol dinners for seniors and recent alumniContacted potential internship and full-time job sites as a liaison with recruiters weekly • Provided academic advising to new and at-risk students in the School of Education daily• Met with students to determine upcoming semester’s course load as needed
Radford University Experiential Learning and Career Development Center: Graduate Assistant/Intern
May 2003 - May 2004School of Education Academic Advisor
Aug 2002 - May 2003

New River Community College
Jan 2004 - Apr 2004Academic Advisor/InternOutlined individual curriculum schedules to ensure student would graduate on time in daily appointmentsExplained degree programs offered on campus to potential and current students as needed

Emory & Henry College
Nov 2004 - Feb 2006Director of Career ServicesEstablished a database of information on post-graduation plans of recent graduates and shared information with the Alumni and Admissions offices. Presented to classrooms and organization meetings every semester about career readiness. Served as a career advisor for the camps of ~1,000 students. Represented the university to employers in the region, state, and nationally.

Virginia Commmonwealth University
Oct 2011 - Sept 2012Welcome Week Co-chairAssembled and led a 40-person committee through a year-long planning process in facilitating a campus-wide programming effort encompassing nearly 150 programs. Coordinated efforts of representatives from over 60 departments. Wrote program learning objectives and outcome-oriented goals and added subsequent programming to begin tracking the success of the Welcome Week program comprehensively. Analyzed and assessed attendance in previous years and established more efficient and effective program protocols.Encouraged committee to recruit, train, and retain subcommittees to accomplish tasks. Show less

Virginia Commonwealth University
Sept 2016 - Jun 2019Recruited, hired, trained, and supervised career advisors Assessed performance using appointment/programming data, weekly student evaluations, and mid and end of term evaluations based on a Likert-scale to measure competency, skill development and effectiveness of delivery to advisees Designed curricular content of programs and courses to improve students' career readiness skills including a five-part career series and a Special Topics course that addresses career competencies in an online format Assisted employer development team to build out first destination survey using Handshake Managed professional attire closet, engaged in employer and alumni outreach to secure donations for students, recruited and hired a stylist to provide education and advice, and established a partnership with JCPenney Suit Up to provide greater access to professional attire at a discounted rate Supported campus-wide retention efforts by managing the referral process to career services with the support of Navigate/Student Success CollaborativeImplemented and managed two online scheduling systems for a staff of 15Served as administrator for office’s career services management platform for five years Oversaw account creation, question administration and reporting for InterviewStream Collaborated with communications coordinator to create a special edition of Stall Street Journal and collateral for 21st Birthday campaign for The Wellness Resource CenterHosted blog “Jeanette Knows Jobs” and authored content for VCU-centric blogs related to job search Advised over 1200 students and alumni annually on methods designed to enhance their professional skills, manage their networks, and utilize Career Services resourcesRecommended and promoted resources for students to enhance their professional development experience through one-on-one advising, group advising, in-class presentations, and programsDesigned and facilitated up to 40 workshops annually for various client populations Show less
Senior Assistant Director, VCU Career Services
Mar 2019 - Jun 2019Assistant Director
Mar 2006 - Mar 2019Building Inclusive Communities Facilitator
Sept 2016 - Sept 2018

University of North Texas
Jul 2019 - Jan 2022Directly supervised a staff of nine and led the development of programs, assessments, and services to support UNT students with work-based learning experiences. Managed the day-to-day operations of the Career Center, including creating operational standards, addressing constituent matters, and offering support in personnel matters. Oversaw the expansion and maintenance of marketing and assessment efforts, including social media and more routine surveying of our employer and student partners. Maintained and expanded the internship program engagement with our office by implementing a semester workflow and establishing accountability and opportunities through an academic program engagement matrix. Show less
Division of Student Affairs Diversity Council Member
Nov 2019 - Jan 2022Senior Associate Director, Assessment - Internships - Marketing - Operations
Jul 2019 - Jan 2022

Anaconda, Inc.
Feb 2022 - Oct 2022Senior Manager of Education OutreachEstablished and managed Anaconda’s Education Outreach program, encompassing establishing partnerships and programs with universities, specifically minority-serving institutions, technical boot camps, students, and professors to increase the Anaconda footprint in education.Served on the review and selection committee for the company's LMS. Developed an apprentice program following the Apprenti model to diversify our recruitment pool, partially recruiting candidates from lower-paying roles to provide advancement and higher pay. Researched, interviewed, and selected a content provider for our apprentice program based on organizational goals and needs, knowledge, skills, and attitudes required for tasks and competencies, learning outcomes, and learner needs and characteristics. Show less

Virginia Commonwealth University
Nov 2022 - nowAssistant Director, Internships and Experiential Programs
Licenses & Certifications

Strong Interest Inventory Certified
Apr 2013
Myers-Briggs Type Indicator Certified
CPP, Inc.Mar 2013- View certificate

Lead with Positive Power
LinkedInDec 2022 - View certificate

Leadership Foundations: Leadership Styles and Models
LinkedInJan 2024 - View certificate

Conflict Resolution Foundations
LinkedInJun 2023 - View certificate

Management Foundations
LinkedInJan 2024 - View certificate

Build Your Own Professional Training: Quick Start Guide
LinkedInMar 2024 - View certificate

The Future of Workplace Learning
LinkedInFeb 2024 - View certificate

Delegating Tasks
LinkedInJan 2024 
StrengthsFinder Educator
GallupJul 2013
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