
Filipe Guimarães
Commercial Manager

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About me
Customer Success Manager - Portugal & PALOP @ Infraspeak 🚀
Education

ISEP - Instituto Superior de Engenharia do Porto
2012 -Systems and Industrial Planning
ISEP - Instituto Superior de Engenharia do Porto
2007 - 2012Licenciate degree Engenharia Electrotécnica e de Computadores
Experience

Triplo W
Oct 2013 - Oct 2021Commercial ManagerDevelopment and implementation of commercial strategies:- Definition of the strategic and commercial vision, aligned with the company's general objectives;- Market analysis, identification of opportunities and threats- Redefinition of the main sales channel via e-shoppingTeam leadership and management:- Training and developing the team for their roles;- Set collective targets and monitor performanceCustomer Relationship Management:- Customer relations with identification of needs and development of customized solutions;- Management of the sales process, from prospecting, solution design and closing the deal;Data Analysis and Reporting:- Analysis of sales data to identify trends and opportunities for improvement.- Preparation of reports for the board and annual budget plans. - Analytical decision makingInnovation and New Business Development:- Identification of new business opportunities and innovative products/services with new suppliers;- Exploring new markets, trends and customer segments; Show less

Infraspeak
Oct 2021 - nowSr. Customer Success Manager - Portugal & PALOP
Licenses & Certifications
- View certificate

Certified Power User - Organise Customer Data
PlanhatJun 2023
Volunteer Experience
Board Member- Treasurer
Issued by Associação de Estudantes do ISEP on Jan 2011
Associated with Filipe GuimarãesMember of the General Council
Issued by Instituto Politécnico do Porto on Jan 2011
Associated with Filipe Guimarães
Languages
- inInglês
- poPortuguês
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