Nicole Edmonds

Nicole Edmonds

Sales Advisor

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location of Nicole EdmondsSouthend-On-Sea, England, United Kingdom

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  • Timeline

  • About me

    Engagement Lead at Lifetime Training

  • Education

    • Cecil Jones High School

      -

      Activities and Societies: Gym and Dance Displays Textiles; Art and Design; EnglishEnglish literatureMathsScienceFrenchR.E (short course)GraphicsArt

  • Experience

    • Pauls Discount

      Jun 2002 - Sept 2004
      Sales Advisor

      Developed foundation in customer service skills.Meeting personal daily set sales targets.

    • Dorothy Perkins

      Sept 2004 - Apr 2010

      Office tasks and administration processing.Mediate information between head office, myself and the sales team.Target and deadline attainment with daily/weekly tasks in line with key performance indicators.Delivery maintenance. Same as current.Frontline customer service.Visit management with area manager and regional controller.General housekeeping. General HousekeepingAnalysing reportsVisual MerchandisingCustomer ServiceStock Handling

      • Deputy Manger

        Sept 2007 - Apr 2010
      • Sales Advisor/supervisor

        Sept 2004 - Aug 2007
    • Virgin Vie Cosmetics

      Jan 2005 - Jan 2007
      Consultant

      Meeting personal targets for sales, in which this was achieved, was by hosting parties' and one to one sales with particular clients. Attended meetings on product knowledge and learnt bout brand sales and achievements on a monthly basis. Knowing product information on a daily basis, including what are best sellers in the company, also the benefits for each individual item.

    • TOPSHOP TOPMAN

      May 2010 - Nov 2017

      Office tasks and administration processing.Stock auditing/accountability and discrepancy management.Established relationships with staff and senior management on a local/regional as well as a directorial level.Inventory control for optimisation of sales.People management influencing change.Quarterly Action Plan administration ensuring performance is achieved.Target and deadline attainment to achieve key performance indicators.Consumer needs recognition to enhance customer service.General house keeping.Recruitment/development. Show less

      • Deputy Manager

        Jul 2017 - Nov 2017
      • Store Manager

        Jul 2015 - Jul 2017
      • Deputy Manager

        Sept 2013 - Jul 2015
      • Brand Manager

        May 2010 - Sept 2013
    • Lifetime Training

      Nov 2017 - now
      • Partnership Engagement Lead

        Sept 2020 - now
      • Iceland Engagement Officer

        Jan 2020 - Sept 2020
      • Regional Trainer

        Nov 2017 - Jan 2020
  • Licenses & Certifications

    • Collaborative Working in a Remote Team

      University of Leeds
      Jun 2020
    • Current Digital Workplace Trends

      University of Leeds
      Jun 2020
    • Presenting Work with Impact

      University of Leeds
      Jan 2021
    • Essential Skills for your Career Development

      University of Leeds
      May 2020
    • Level 3 Certificate in Assessing Vocational Achievement

      Innovate Awarding
      Jul 2018
    • Level 3 Employer Engagement

      Innovate Awarding
      Aug 2018
    • Communication and Interpersonal Skills at Work

      University of Leeds
      Jun 2020
    • Wellbeing and Resilience in the Workplace

      University of Leeds
      May 2020
    • Level 3 Award - Education and Training

      Innovate Awarding
      Oct 2018