Mojibola Kunlere

Mojibola Kunlere

Customer Service Representative

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location of Mojibola KunlereAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Principal Administrative Officer / Human Resources Assistant

  • Education

    • Redeemer's University, Ede, Osun State, Nigeria

      2008 - 2012
      Bachelor of Science - B.Sc Banking and Finance Second Class (Honors) Lower Division

      Research Project: An Evaluation of Mergers and Acquisition as Strategic Growth Option in the Nigerian Banking Sector

  • Experience

    • Unity Bank Plc

      Jul 2010 - Aug 2011
      Customer Service Representative

      • Compiled customer feedback and recommended service delivery improvements to management;• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns;• Offered advice and assistance to customers, paying attention to special needs or wants;• Answered customer telephone calls promptly to avoid on-hold wait times;• Responded to customer requests for products, services and company information;• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions; and• Opened new accounts for customers. Show less

    • Bright-way College

      Nov 2012 - Nov 2013
      Subject Teacher at National Youth Service Corps (NYSC)

      • Member of the editorial board for the school’s first magazine;• Set class objectives and monitored daily performance to offer equal access to education;• Consulted with teachers in different disciplines to identify and adopt successful educational strategies;• Helped students develop important learning skills and good study habits;• Evaluated academic performance and social relationships to identify and help struggling students;• Encouraged consistent classroom attendance and managed student behavior using constructive criticism;• Established and communicated clear objectives for all educational activities; and• Gave assignments, graded work and regularly discussed performance with students. Show less

    • FEDERAL MINISTRY OF INDUSTRY TRADE & INVESTMENT

      Nov 2013 - Nov 2023

      Initiating policy reforms and advising management on trade and investment issuesOrganizing and attending investment engagements to promote domestic investments and attract Foreign direct investments (FDIs) into various sectors of the Nigerian economyOrganizing regular public-private dialogue meetings to explore possible areas of investments into the countryOrganizing meetings and sensitization workshops on investment promotion strategies between the Federal and State Government Investment Promotion Agencies (IPAs) to boost Domestic and Foreign Direct Investments (FDIs) into various sectors of the Nigerian economyMember of the constituted Nigerian Bilateral Investment Treaty (BIT) Negotiation teamMember of the constituted Inter-Ministerial Committee on the negotiation of Bilateral Investment Treaty (BIT) between Nigeria and other Countries Show less Member of Nigerian International Investment Agreement (IIA) negotiation team;• Member of the Inter-Ministerial Committee on International Investment Agreements (IIAs) between Nigeria and other Countries;• Member of the Inter-Ministerial Committee on Institutionalization and Sustainability of Investment / Business Dialogue between Nigeria and the United Kingdom (UK);• Member of the Inter-Ministerial Committee on Finance and Financial Services Technical Working Group (FFSTWG) on Nigeria-United Kingdom Show less

      • Senior Investment Analyst

        Jan 2019 - Nov 2023
      • Investment Analyst

        Dec 2015 - Jan 2019
      • Investment Analyst II

        Nov 2013 - Dec 2015
    • Federal Ministry of Humanitarian Affairs, and Poverty Alleviation

      Nov 2023 - now
      Principal Administrative Officer
  • Licenses & Certifications

    • National Intensive Trade Negotiations Simulation Skill

      Nigerian Office for Trade Negotiations (NOTN)
      Jun 2022
    • Centralized Induction Course

      Public Service institute of Nigeria
      Mar 2014
    • Innovations in Governance

      Singapore Cooperation Programme Training Award
      Sept 2022
    • Investment Promotion and Business Environment Reform Advanced (A)

      Japan International Cooperation Agency (JICA)
      Aug 2021
    • Industrial, Infrastructure and Sustainable Project Preparation & Appraisal

      Entrepreneurship Development Institute of India
      Mar 2020
    • Islamic Social FinTech Certificate

      INCEIF University
      Sept 2023
    • Business Investment and Risk Management for Developing Countries

      Ministry of Commerce, China (MOFCOM)
      Sept 2015
    • Management

      Nigerian Institute of Management (Chartered)
      Sept 2014
    • African Trade Policy

      New Zealand Trade and Enterprise
      May 2023
    • Investment Policy Workshop

      IFC - International Finance Corporation
      Mar 2019
  • Honors & Awards

    • Awarded to Mojibola Kunlere
      Best Social Media Persona Sapphire Group Aug 2019