Michelle Rasmussen

Experience

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  United States Air Force

  Feb 1994 - Oct 1997

  Engineering Technician

  -Surveyed project sites to obtain and analyze topographical details of sites.-Drafted detailed existing conditions plans from survey data.-Monitored new construction for updating installation maps and created as-built drawings after construction completion.-Researched and developed new master plans for the Base General Plan using AutoCAD and Microstation software.-Drafted building plan which included plan views, elevation views, section views, and details for new construction and renovation projects.-Conducted daily inspections for projects valued over $700,000.-Supervised the completion of slump and air text on concrete to insure compliance with specifications. Show less

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  Hawkes and Associates

  Aug 1998 - Dec 1998

  Engineering Technician

  -Created design drawings for new roads to include plan and profile views and typical cross-sections using AutoCAD and Softdesk 8 software-Drafted boundary surveys, subdivision plats, and ALTA/ACSM plats using AutoCAD and Softdesk 8 software-Research property at count to include, plats, deeds, and aerial photos-Built a database for project management and marketing purposes.-Assisted the survey crew in the field collecting existing conditions and staking out new road alignments.

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  Sandy City Public Works

  Dec 1998 - Aug 2000

  Engineering/GIS Technician

  -Used ArcInfo to dynamically segment GIS road coverages in preparation for connecting to the pavement management database.-Used a total station to collect field data for various road and trail projects.-Conducted traffic studies and collision studies to determine where new roads and road improvements were required to improve roadway safety-Drafted road improvement plans to include plan and profile views and typical cross-sections using AutoCAD and Land Desktop software-Reviewed new construction plans and traffic plans for Public Works projects-Managed public works bond releases for all construction projects within the city. Show less

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  Salt Lake Community College

  Mar 2000 - Apr 2006

  Adjunct Faculty

  -Program Management, including curriculum design, teacher recruitment, client registrations, customer service, and course/events logistics for Autodesk software training-Quality control, including needs assessments, designing learning environments, teacher training, and evaluation-Marketing, including promotion, market research, and surveys-Finances and budgeting, including budgeting for upcoming courses/events, and financial analysis.-Lead instructor includes training professional engineers, surveyors, and drafters on the newest Autodesk software. Show less

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  Reaveley Engineering

  Aug 2000 - Jun 2001

  CAD Technician

  -Drafted plans for seismic retrofit of existing LDS Church buildings throughout the state of Utah-Drafted structural plans for Salt Lake City Library

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  Carter and Burgess

  Jun 2001 - Dec 2002

  Engineering/GIS Technician

  -Completed Environmental Impact Studies for proposed roadway projects-Created design drawings for new roads to include plan and profile views and typical cross-sections using Microstation software-Drafted boundary surveys, subdivision plats, and ALTA/ACSM plats using AutoCAD and Land Desktop software

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  IMAGINiT Technologies

  Apr 2006 - Jun 2010

  Project Manager ,Team Leader, and Solutions Consultant

  -Project Management: manage resources and personnel, define project scopes of work, review projects and assign priorities, develop and maintain project budgets and timelines including Gnatt charts-Conduct Pre-sales needs assessments of companies to determine the best product for their needs, then create software demos of Autodesk products that met their needs-Conduct post-sales training on Autodesk products for engineers, surveyors, and drafters-Implementation Certified Expert on AutoCAD Civil 3D. -Received an award for the highest number of successful implementations nationally within IMAGINiT Technologies in 2007-Researched and implemented new technology for our web based classes to give our clients the closest thing to face to face training possible over the web Show less

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  People Helping People of Utah

  Mar 2009 - Jan 2015

  Board Member and Volunteer

  - Mentor low-income single women to help them succeed in the work place.- Launched them into Social Media marketing- Creating an online learning environment for volunteers and clients to get up to speed faster.

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  Village of Life, Inc.

  Mar 2010 - Feb 2022

  President and Founder

  -Create coaching, mentoring and training opportunities to help single parents get on their feet. Many of our clients come from abusive relationships. So we also help them learn coping skills and how to boost their own self confidence.-Event Coordinator for fundraising-Mentor clients on creating and reaching their financial and parenting goals-Created and maintain website-Create marketing materials such as flyers, post cards, and social media posts-Write grant proposals and solicit donations for fund raising-Write and maintain business plan Show less

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  Rand Worldwide

  Jun 2010 - Jan 2019

  -Write courseware for Autodesk software training classes including BIM Workflow for Roads and Highways,Using Autodesk Navisworks in a BIM Workflow, Autodesk InfraWorks, AutoCAD Civil 3D, AutoCAD Map 3D, and AutoCAD under the ASCENT division.-Created over 200 training videos for AutoCAD, Civil 3D, and InfraWorks.-Wrote the ACI Standard for Autodesk for the AutoCAD Civil 3D 2012 software.-Became the first ACI/ACE for AutoCAD Civil 3D Globally.-Acted as an Autodesk Certified Evaluator (ACE) for Autodesk instructors working on obtaining their Autodesk Certified Instructor (ACI) credential. Show less Responsible for leading an engineering technical support team within the Rand and IMAGINiT Solution Centers. Motivate technical team, improve, promote and enforce department and company policies and processes, act as a technical mentor for support staff, client support mentoring, meeting department metrics, strategic account client liaison, assist with development & implementation of department procedures and processes, lead department projects and/or programs. Technical support is provided via telephone, webcast and other electronic communications. Implemented Five9 phone system to connect calls to SalesForce to increase customer satisfaction and better track customer engagements. Show less

  • Learning Content Developer for ASCENT

    Apr 2006 - Jan 2019

  • Solution Center Engineering Manager

    Jun 2010 - Oct 2010
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  IMAGINiT Technologies

  Oct 2010 - Sept 2011

  Training Manager

  -Develop training program growth strategy and implement new offerings-Coordinate with marketing on training related promotions and marketing materials.-Work with sales to develop additional offerings for large accounts-Manage Autodesk ATC Program (benefits and requirements)-Oversee the development of additional online courses and eLearning tools / content-Develop and work with AE managers to implement a ‘Train the Trainer program’-Coordinate with Ascent on custom course offerings and support materials-Review class evaluations and make recommendations for course changes and/or instructor improvement Show less

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  AWA Great Basin Engineering South

  Jul 2014 - Feb 2015

  3D Modeler

  Created 3D models for visualization and design of civil engineering projects using Autodesk InfraWorks and AutoCAD Civil 3D software.

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  Autodesk

  Jan 2019 - Feb 2024

  • Contributed significantly to ensuring customer success and favorable user experience by designing learning content to optimize customer workflows with new software. Diligently identify gaps in current processes and implement innovative solutions as needed.• Oversaw a diverse and creative team of three content managers who managed the development of content for the Autodesk Customer Success Hub. • Spearheaded the design and implementation of content strategy for outcome-driven learning content and partner enablement assets using Talent LMS and Contentful. Show less Designed and managed outcome driven learning content, assets and deliverables that are aligned to capabilities and workflows based on proven best practices, to help our customers realize the desired outcomes.- Defined the content roadmap and oversaw development of over 120 bite size courses with an average helpfulness score of over 95% - Managed user experience feedback sessions to gather feedback from customers on how to make the learning experience better to ensure their needs were met. Show less

  • Manager, Learning Content

    Feb 2023 - Feb 2024

  • Instructional Designer / Content Strategist

    Feb 2021 - Feb 2023

  • AEC Content Manager

    Jan 2019 - Feb 2021
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  Collaborative CLAM

  Mar 2024 - now

  President

  -Coaching organizations and individuals, empowering them to take a transformational journey of self-discovery to find their success. -Creating courses for organizations and embedding them into the learning management system of their choice. - Mentoring individuals and groups to help them see the path to success more clearly.