Juan C Pons

Experience

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  American Express

  Feb 1998 - Nov 2006

  Business Transformation Manager

  • Specific responsibilities included management of a team of 18 black belt project leaders across Latin America and Canada to achieve a total of 18.4 million USD in savings and to provide strategic management to drive customer experience enhancements through the implementation of Lean Six Sigma projects.• Lean Six Sigma Master Black Belt for Latin America and Canada responsible for providing strategic leadership to develop and deploy the Lean Six Sigma program and methodology across the region.• Utilized customer and market feedback, unit cost, technology and compliance trends in the region to decrease costs and optimize customer service.• Partner with business lines and provide support on strategic plans to deliver annual cost reduction targets and identify and support new technological launches.• Financial and risk analysis: Internal evaluation of strengths and opportunities by utilizing financial ratios, inflation adjustments, and competitive analysis.• Trained and certified 36 LSS belts.• Managed 1.2 million USD annual budget. Show less

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  NN

  Nov 2006 - Mar 2007

  Strategic Planning Senior Manager

  • Responsible for defining the structure, building, and leading a new project management team in ING Americas focused on strategic projects to transform insurance, bonding and pension business lines.• Built relationships and developed credibility with business line heads in order to communicate the benefit of implementing Lean Six Sigma as a business process transformation culture and best practice in the company to deliver hard financial benefits.• Constructed and led a strategic planning project office with 5 black belts and 7 green belts focused on continuous identification and execution of key business projects that led annual return on investment of $3 M USD. Show less

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  HSBC

  Mar 2007 - Aug 2009

  Senior Manager

  • Responsible for creating and deploying a Business Process Management and Continuous Improvement strategy, value proposition model and structure across 10 HSBC markets in Latin America.• Implementing and integrating the structure, processes and teams to deliver the continuous improvement model for HSBC Latin America. Work with regional and local business senior executives in all Latin America markets.• Established an integrated product and process governance model partnering with business transformation units to track and validate real financial benefits resulting from implemented key business projects.• In 2008 accomplished and validated financial savings of $22 M USD.• Establishing a data governance office based on the process and product maturity model to manage and control data driven change and transformation across businesses.• Training and continual coaching of 25 business leaders as sponsors, 37 black belts and 250 greenbelts throughout Latin America. Show less

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  AXA

  Aug 2009 - Aug 2010

  Transformation and Lean Six Sigma Senior Manager

  • Responsible of the Lean Six Sigma project office in charge of designing and revamping processes to support customer products and services, increase customer relationships and improve business financials and annual savings.• Developed and trained 21 Project Managers in the Lean Six Sigma methodology to execute 21 projects driving customer experience improvement and bottom line savings and revenue enhancement by 3.1 million USD.

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  Arca Continental

  Aug 2010 - Dec 2016

  Operational Excellence Consultant

  In charge of deploying Operational Excellence Program for all Plants and Distribution Centers in ARCA-CONTINENTAL in Mexico. Diagnostics, training, coaching, certification and design of new materials and curriculum. Delivered more than USD$5 millions in financial impact as a result of projects implementation benefits along with solid benefits on Customer Satisfaction, Environmental Care and Industrial Security Risk Prevention. 30 Lean Six Sigma Black Belts and 30 Green Belts trained throughout all Value and Supply Chain of the company. Show less

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  Dinamo Value Partners

  Aug 2010 - now

  Business Director

  Specialized in leading multifunctional teams on Business and Operational Excellence programs deployment, Lean Six Sigma, Corporate Strategy implementation, Cultural Change Leadership and Innovation. Leading successful projects at any organizational level and involved in multicultural environments with a strong focus on providing to our customers tangible Cost Reduction, Revenue Enhancement and Business profitability reflected on their financial statements and business objetives along with sustained Customer Satisfaction Improvements reported on their customer experience indicators.Up-to-date responsible for designing, leading and executing key strategic pojects for our key customers such as Coca Cola Company, Coca Cola FEMSA, Arca-Continental, Scotiabank, Telcel, Alsea, Grupo Herdez, Hoteles City Express, Sodexo, Lockton and Arrow Electronics among others. Show less

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  Coca-Cola FEMSA

  Oct 2010 - Dec 2016

  Lean Six Sigma Master Black Belt Consultant

  Assessment, coaching and training on corporate Lean Six Sigma program methodology.

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  Telcel

  Jan 2011 - Jun 2011

  Lean Six Sigma Master Black Belt Consultant

  Provided Training and Coaching on Lean Six Sigma Methodology across corporate and operational business lines of the company.

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  Grupo Herdez

  Jan 2012 - Jan 2013

  Lean Six Sigma Master Black Belt Consultant

  Training and Coaching on Lean Six Sigma Green Belts (McCormick and Barilla).

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  Arrow Electronics

  Mar 2014 - Jun 2015

  Lean Six Sigma Master Black Belt Consultant

  Implementation of Arrow's Lean Six Sigma Operational Excellence Strategy. Train executive champions, coaching on strategic projects implementation and provided support to different business lines on assessing and selecting potential candidates.

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  Valeocon Management Consulting

  Oct 2014 - now

  Senior Consultant

  As an strategic partner for Valeocon in Mexico and South America, supporting Valeocon clients at the Pharmaceutical Industry by deploying Process Excellence/Lean Sigma programs.

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  Scotiabank

  Oct 2014 - Sept 2015

  Lean Six Sigma Master Black Belt Consultant

  Deployment of Scotiabank's Lean Six Sigma program. Train executive champions and business leaders as Lean Six Sigma Black Belts and partnership as key support on qualitative business decision making in key business lines.

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  Hoteles City

  Aug 2016 - Aug 2016

  Marketing Strategies Optimization Models Consultant

  Led workshop on applied statistics to understand and develop current and future business ad hoc data driven models to optimize and perform feasibility assessments upon extensive internal and external data.

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  Sodexo

  Oct 2017 - Feb 2018

  Operational Excellence Consultant and ISO & Information Security Advisor

  • Led a team of consultants and advisors of Dinamo Value Partners on Operational Excellence deployment.• Execute a ISO 9001:2015 "as is" diagnosis.• Coordinate efforts of "as is" gap analysis on ISO/IEC 27001:2013, Mexican Federal Law on the Protection of Personal Data in the Possession of Private Parties and Payment Card Industry Data Security Standard.