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Hugo C.

Hugo C.

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  • Timeline

  • About me

    Regional IT Infrastructure Manager at L'occitane

  • Education

    • The University of Greenwich

      2009 - 2011
      Bachelor Degree of Science (Honors) in Computing

  • Experience

    • Adidas Services Ltd

      Aug 2007 - Apr 2014

      • Directed Active Directory and messaging services for 14 countries, serving 7,000+ users.• Led major IT initiatives, including Exchange Server migrations and disaster recovery planning. In this position, I've the following achievements.• Server and mailbox consolidation• Exchange 2003 to 2007 upgrade• Email archiving service rollout• Office Communicator rollout• ITSCM planning and implementation• PKI rollout

      • Manager, ADAM Services Region APAC

        Jul 2012 - Apr 2014

      • Senior Active Directory & Messaging Specialist

        Aug 2007 - Jul 2012

    • Carlsberg Brewery Hong Kong Limited

      Apr 2014 - May 2018
      Regional Infrastructure Manager, Asia

      Job responsibilities:• Defined and executed Asia IT infrastructure strategies, supporting rapid business growth across 11 countries.• Consolidated regional IT services, achieving 30% cost savings through optimized hosting strategies.• Implemented cloud solutions (SaaS, PaaS, IaaS) and standardized regional infrastructure setups.

    • Swire Coca-Cola

      Jun 2018 - May 2019
      IT Infrastructure Manager

      • Transitioned on-premises infrastructure to AWS cloud environments, reducing costs and increasing scalability.• Designed and implemented the infrastructure for SAP Hana, CRM, and e-commerce solutions.• Established ISO 27001-compliant security baselines for critical systems.• Oversaw IT operations and security for China, Taiwan, and Hong Kong, supporting 7,000+ users.

    • L'occitane (Far East) Ltd

      May 2019 - Dec 2024
      Regional IT Infrastructure Senior Manager, APAC

      • Developed a robust infrastructure roadmap and strategy for the APAC region, driving digital transformation and operational excellence.• Delivered key projects, including:• Regional SDWAN architecture and deployment.• Migration to Exchange Online across APAC.• Comprehensive Meraki network revamp for 100+ stores.• Introduced Agile methodologies to improve team efficiency and project velocity.• Managed regional budgets, aligning spending with strategic business priorities.

    • L’OCCITANE Group

      May 2023 - now
      Regional Infrastructure Manager, EMEA (Secondment)

      • Spearheaded the SDWAN rollout across 320+ retail stores, a warehouse, and 8 offices in Europe, enhancing network performance, reliability and optimize the network running cost.• Acted as the primary IT liaison for senior leadership, ensuring smooth local initiatives, incident management and service request.• Cybersecurity risk support and operations, incident remediation, and local IT support coordination.• Managed IT budgets and supplier contracts to align with company goals, achieving cost savings and service improvements.• Led daily operations, ensuring seamless business and sales continuity. Show less

  • Licenses & Certifications