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Gianna Sardone

Gianna Sardone

Front Desk Receptionist

Followers of Gianna Sardone784 followers
location of Gianna SardoneMilan, Lombardy, Italy

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  • Timeline

  • About me

    Resort Life Manager & Lifestyle Duty Manager Marriott International Autograph Collection -Mangia’s Brucoli Sicily Resort

  • Education

    • Management Development Program level 2

      2014 - 2015
      Graduate Student

    • N.L.P Practitioner Training Course

      2014 - 2015
      Graduate Student The Association of Integrative Psychology (AIP)

      Toby & Kate – London

  • Experience

    • Hilton Trafalgar

      Nov 2014 - Mar 2016
      Front Desk Receptionist

      Check in-/Check out processCashier duties and handling paymentsCheck Guest satisfaction Dealing efficiently with enquiries and complain & Follow up.Exceed Guest Satisfaction (brand standard) contribute to an overall Exceptional experience. Rewards: Top breakfast up seller of 2015 – raising an extra revenue of 10kFirst receptionist getting the highest amount of sales leads for the company.

    • Hilton Worldwide

      Nov 2014 - Dec 2018

      • Receptionist

        Apr 2016 - Dec 2018

      • Receptionist

        Apr 2016 - Dec 2018

      • Front Desk Receptionist

        Nov 2014 - Dec 2016

    • Hilton Milan

      Jan 2019 - Mar 2024
      Guest Relations Manager - Duty Manager

    • Mangia's Resorts

      Apr 2024 - now
      Resort Life Manager & Duty Manager

  • Licenses & Certifications