
Elena Carraro
Internship Airport Reception

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About me
Event management, Project management | Team Coordination | Specialist in Large-Scale Event Mobility Planning with Practical Operational Expertise
Education

Université de Nantes
2017 - 2018Exchange study program
Università Ca' Foscari Venezia
2015 - 2018Bachelor's Degree in Conservation of Cultural Heritage and Performing Arts Management Economia e gestione delle arti 110/110 with LaudeFinal dissertation: "Virtual Museums".

Università Ca' Foscari Venezia
2018 - 2019Master's Degree in Tourism Economics and ManagementLive project on reviewing and improving a call for tender by the Veneto region.Subjects sudied: Events Management, with creation of MICE events; Tourism Marketing, with a focus on client segmentation, swot analysis and marketing plan; Revenue Management; Tourism English, with participation in activities about visitor experience, content marketing and agile leadership.
Experience

SAVE S.p.A
Jul 2013 - Aug 2013Internship Airport ReceptionReception and information service to passengers, preparation for security check.

Ufficio di Informazione e Accoglienza Turistica
Jul 2014 - Jul 2014Internship Tourist Information OfficeStaff support and information service to tourists about heritage sites, what to do, public transport and events in Venice and the surrounding area.

SAVE S.p.A
Sept 2014 - Sept 2014Internship Airport ReceptionReception and information service to passengers, preparation for security check.

Asolo musica
Jun 2017 - Aug 2017Training Internship Administration, Events- Organisation of music festivals;- Contacts of the artists and their related payments- Ticket office;- Management of the venues, assisting both the artists and the public.Location: Cloister of Museum Santa Caterina, Treviso; Auditorium Lo Squero, Island of San Giorgio Venezia.

Unioncamere del Veneto - Eurosportello Veneto
Mar 2019 - Mar 2019Project ConsultantFacilitator and consultant for "CALL FOR IDEAS: MASH UP ATLAS" Interreg project Italy- Croatia, promoted by Unioncamere del Veneto and CISET. Meeting between startups and tourism professionals to develop new business ideas in the cultural and tourism sector. Tasks included: consultancy for the group EXPERIENTIAL TOURISM, coordinated by senior consultant Sabrina Meneghello (CISET's senior researcher).

Le Chatelain Hotel
Jul 2019 - Jan 2020Yield and Reservation Trainee- Reservations check via the channel manager; - Follow-up of all the reservations; - Reservation reports; - Benchmark the rates of the competition; - Control the bookings to validate commission invoices; - Reports and forecasts delivering regarding budget, room revenue and occupancy.Cross-department training: Front-Office and Event Department.

Parkforfun.com
Jan 2020 - nowAccount manager for premium clients;Coordination of team tasks and operations;Overseeing events respecting timelines and budgets;Production of reporting on organised events;Project management and on site operations of the mobility for the following events:- Vasco Rossi Concert at Trentino Music Arena 2022- Jova Beach Party 2022 in Aosta - Albenga - Milano- RCF Arena 2022 - 2023- Cortina Ski World Cup 2022 - 2023- 80° Open Golf d'Italia 2023- Venice Night Trail and Jesolo Moonlight Marathon 2023- Bruce Springsteen concert in Ferrara 2023- Vasco Rossi concerts in Rimini 2023- Pinguini Tattici Nucleari concert in Venice 2023 Show less - Identify and develop new partnerships for the platform; - Management of the back-end of the website to keep it up-to-date; - Full sales cycle for small and medium partners; - Undertake and develop new solutions to guarantee the better usage of the platform for the partners for the product strategy together with Developer Team; - Mobility plan study with the Operation Manager, Sales Manager and the Event Organisers; - Weekly report for the e-commerce;- Manage and maintain relationships with premium clients;- Events operations regarding mobility platform for: Cortina Ski World Championships; 78° Open d’Italia; AMA festival. Show less
Head of Operating Office
Oct 2022 - nowOperations Coordinator Bruce Springsteen Concert
Mar 2023 - May 2023Business Development and Events Specialist
Jan 2020 - Dec 2022
Licenses & Certifications

The Fundamentals of Digital Marketing
Google Digital GarageMay 2020
Cambridge English First (FCE)
Cambridge Assessment EnglishDec 2014
Volunteer Experience
Volunteer Staff
Issued by Università Ca' Foscari Venezia on Nov 2016
Associated with Elena Carraro
Languages
- inInglese
- frFrancese
- itItaliano
- spSpagnolo
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