Talk to sales Try for Free
Joanna Gustafsson

Joanna Gustafsson

Leisure Leader

Followers of Joanna Gustafsson490 followers
location of Joanna GustafssonÖstersund, Jämtland County, Sweden

Connect with Joanna Gustafsson to Send Message

Connect

Connect with Joanna Gustafsson to Send Message

Connect

  • Timeline

  • About me

    Process manager sustainable destination development Destination Östersund

  • Education

    • Naturbruksgymnasiet Uddetorp

      2012 - 2015
      Upper Secondary School Degree, Certified Horse Groom in Equestrian Sport Animal Husbandry and production Merit value 19,96

      Activities and Societies: An active member of the Student Council. Extra curriculum in horse jumping, dressage, and groundwork. Extended college preparatory program, 2850p. 15 weeks workplace-based learning (APL) at various types of businesses in the horse industry, with 2 weeks in Iceland. Exam work at a breeding stable. Graduated with the highest grade in my gradueating class and was awarded two scholarships.

    • Thompson Rivers University

      2018 - 2019
      Visiting Student GPA 4,16 av 4,30

      Studied courses in psychology, business management, anthropolgy, english, photography and biology of the environment. Lived in the city of Kamloops BC, and was able to do some traveling around the province.

    • Mid Sweden University

      2019 - 2022
      Bachelor of Science Tourism and Destination Development

      Activities and Societies: Elected Student Representative in the Subject Board for Tourism and Cultural Geography. Active in the Student Union in Östersund. A three-year long program resulting in a Bachelor's Degree of Science with a major in Tourism Studies that gives a broad knowledge about sustainable destination development, tourism development, project management and marketing. 10 weeks of internship at Destination Östersund (DOAB).

    • University West

      2015 - 2016
      Engineering preparatory year

      Physics 1 and 2, Math 3, 4 and 5, Chemistry 1.

    • Academy Båstad

      2024 - 2024
      Systematic sustainability for destinations, 40 HVE credit points VG

      The training is carried out in four blocks: analysis, target and action plan, implementation and follow-up. The focus is primarily on the block around implementation and how the sustainability work should be carried out and lead to long-term development. The training is based on GSTC's criteria and model - with whom should you collaborate, how to create consensus, how do we implement and motivate different target groups for a joint sustainable destination development, how to measure and… Show more The training is carried out in four blocks: analysis, target and action plan, implementation and follow-up. The focus is primarily on the block around implementation and how the sustainability work should be carried out and lead to long-term development. The training is based on GSTC's criteria and model - with whom should you collaborate, how to create consensus, how do we implement and motivate different target groups for a joint sustainable destination development, how to measure and evaluate, etc. Acquired knowledge is applied in a case that can be used directly in the business where you work Show less

  • Experience

    • Uddevalla kommun

      Jun 2012 - Jul 2012
      Leisure Leader

      Summer holiday internship in municipal child care with placement at Bokenäs primary school as a leisure leader.

    • Orust kommun

      Jun 2015 - Oct 2016
      Home Care

      Home visits, cleaning, light cooking, medication management.

    • SkiStar AB

      Nov 2016 - Apr 2017
      Receptionist and Shop Assistant

      Reception with key management and customer service, rental of alpine equipment, ski passes, and shop sales.

    • Sportshopen

      May 2017 - Aug 2019
      Shop Assistant

      Cash, warehousing (unpacking and alarming), and store sales.

    • SkiStar AB

      Nov 2017 - Apr 2018
      Foreman

      Foreman at Storhogna Skistarshop. In addition to the reception, rental, ski passes, and shop sales, I was responsible for ordering equipment and products for the shop and coordinating with the Skistarshop in Klövsjö together with the responsible manager.

    • Professionals Nord

      Jan 2020 - May 2022
      Consultant

      Staffing company consultant located in the Customer Service at K-bygg Fresks in Östersund.

    • K-bygg Fresks

      Jan 2020 - May 2022
      Customer Service

      Administrative and customer service-related tasks at K-Bygg Fresks and Gärdin & Persson. Answer emails, telephone, make invoice copies and accounts receivable, as well as handle customer registrations, supplier invoices, and web orders for all K-bygg Fresk's stores and Gärdin & Persson.

    • Mittuniversitetet

      Nov 2020 - Sept 2021

      Adept at Mid Sweden University's mentorship program. The Mentorship programme is a six-months long programme that runs twice a year and is aimed at programme students in their third semester and onwards. Students who are admitted to this extracurricular program are matched with a mentor from a company or organization in the local region. During the six months, the student will have a number of individual meetings with the mentor as well as a number of network meetings and seminars with all mentors and mentees in the program.The student receives a mentor from working life with the opportunity to share thoughts and reflections for future working life, make new contacts, and expand their professional network. Show less

      • Note Support

        May 2020 - Sept 2021

      • Adept on the Mentorship Program

        Nov 2020 - May 2021

    • Destination Östersund

      Oct 2021 - Jan 2022
      Internship

      Insight into the destination organization's various business areas. Contributed to the work with the REACT project "Restructuring for the hospitality industry OSD" with the goal of creating conditions for the local industry to develop sustainable activities and travel arrangements, and the project "New target groups for visitors in the Östersund region" with a focus on three new travel reasons in outdoor, longstay and test environments. Resulted in a collaboration of me writing the report "Aviation, the regional flight connections and the development of a sustainable hospitality industry". Show less

    • ETOUR Reserch Centre

      Dec 2021 - Mar 2022
      Transcriber

      Transcription of recorded qualitative interviews for doctoral / PhD student at ETOUR, Sweden's leading tourism research center.

    • Mid Sweden 365

      Jun 2022 - Oct 2023
      Project Manager

      Project management and administration for the Destination X-project. The project aims to strengthen growth, employment and competitiveness of small and medium-sized hospitality and tourism companies that operate in Bräcke, in the areas around Revsundssjön, Locknesjön and along Forsaleden. Working with efforts in more quality-assured and bookable products at companies (experiences and events) and strengthened brand profiling in the area.

    • Destination Östersund

      Jun 2022 - now

      Process management of two sub-projects within the Better Tourism project. One part is to implement an international framework based on the GSTC criteria for sustainable destination development, and one part is to strengthen experiences and events through business and product development with companies in Östersund, Berg, Krokom, and Bräcke municipalities. Working with sustainable strategies for the destination within a REACT-project.

      • Process manager sustainable destination development

        Sept 2023 - now

      • Project Employee Sustainable Tourism and Destination Development

        Jun 2022 - Sept 2023

  • Licenses & Certifications

    • Adult CPR/AED

      Naturbruksgymnasiet Uddetorp
      Apr 2015

    • Certificate for Tappskokompetens

      BYS Hovslagarskola in Skara
      Mar 2015

    • Ledarskapskautbildning och emotionell intelligens

      Jämtland Härjedalen Turism
      Oct 2022
      View certificate certificate

    • Professional Certificate in Sustainable Tourism

      Global Sustainable Tourism Council (GSTC)
      Jun 2024
      View certificate certificate

    • Hospitality training

      SkiStar AB
      Jan 2017

    • Certified Horse Groom in Equestrian Sport

      Svenska Ridsportförbundet
      May 2015

    • Rotary Youth Leadership Award - RYLA

      Rotary International
      Mar 2015

    • Vocational Education and Training for Animals

      Naturbruksförvaltningen
      Jun 2015

    • HLR och Första hjälpen

      Akuthjälpen
      Jul 2023
      View certificate certificate

  • Volunteer Experience

    • Committee President of the Section for Economics, Law, Social Sciences and Tourism

      Issued by Student Union in Östersund on Jun 2020
      Student Union in ÖstersundAssociated with Joanna Gustafsson

    • Staben Committee Board Member

      Issued by Student Union in Östersund on Mar 2020
      Student Union in ÖstersundAssociated with Joanna Gustafsson

    • Committee Board Member of the Section for Economics, Law, Social Sciences and Tourism

      Issued by Student Union in Östersund on Sept 2019
      Student Union in ÖstersundAssociated with Joanna Gustafsson