Bhalchandra Deshmukh

Experience

• 

  Global Telesystems Limited

  Jul 2004 - Dec 2005

  Project Engineer
• 

  Tata Consultancy Services

  Dec 2005 - Nov 2008

  Asst. Systems Engineer
• 

  Roamware

  Nov 2008 - Apr 2009

  Senior Software Engineer
• 

  Nokia Siemens Networks

  May 2009 - Apr 2013

  Design & Planning Lead

  Technology solution lead: Acted as Planning and design lead and accountable for network architecture design, engineering, implementation, and operations. Was responsible for providing technical solutions to clients as part of product solution architecture team. Product performance: Collaborated with operations teams to optimise product performance in the production environment, understanding the product design and GSM network topology as well as workflowsProblem solving: As Key members of BCP team managed network emergencies and service outages, involved in root cause analysis and implementing correction plan. Involved in identifying and resolving complex technical and operational challenges. Technology leadership: Key role in designing and implementing technology upgrades such as Mobile Network Portability (MNP), 4G related OSS upgrades, technical upgrades to the network services such as SMS Over LTE and CSFB (Circuit Switch Fall Back)Utilising knowledge of data and IP network, led transition of copper led network technology to SIP based Customer engagement & stakeholder management: Being the solutions lead, was part of core technical team acting as consultant to CTO and other technology heads Show less

• 

  Redknee

  Apr 2013 - Sept 2015

  Manager I

  SDLC management: As a Billing and CRM software development manager, led end to end software delivery for Redknee's BSS product lineAgile Transformation: Key role in agile transformation, leading software delivery aligning to Scrum framework. Coaching and mentoring teams on software engineering and ways of workingTeam leading: Facilitate feature development as a Scrum master, building strategic enhancements on existing Billing Platform with a team of software developersAs a SME in Rating and Charging team, contributed to building Rating & Charging engine which required knowledge of various mobility/network protocols and interfaces - Gx, Gy interface, Radius / Diameter protocol, Radius and SS7Innovation & technical transformation: Pivotal role in setting up CI and CD pipeline for product releases to different customersProblem solving: As a member of Redknee's product engineering group, was acting as L3 support product issues reported by customers Show less

• 

  Infosys

  Sept 2015 - Jun 2022

  Program Manager

  As the leader of a $6 million+ portfolio, I’ve acted as Portfolio Manager, overseeing numerous projects in digital transformation and successfully leading a team of over 150+ professionals. Instrumental in meeting business development goals, handling client relationship and communication management directly. Handled service delivery management, implementing ‘News Ways of Working’ in scaled Agile delivery model as a thought leader on market trends, and innovationActed as Product Owner of a test automation platform, built using open-source tools like Selenium, Cucumber and Rest-Assured implementing Behavior Driven Development (BDD) approach to cater to UI, API and DB test automation Accountable for product lifecycle management involving Development, Introduction, Growth, and mature. Defined strategic product goal and vision along with involvement in activities such as customer interviews, backlog creation, prioritization, Ideate and exploration of new features etc.Product management activities, Product strategy, roadmap, customer usage and retention analysis, stakeholder management, product value analysis and ROI calculation. Major contribution in transforming scrum teams into HPSE (High Performing Software Engineering) teams, implementing scaled agile delivery model for a major client.Along with the engineering role, also involved in presales activities for large and medium scale RFPs/RFIs, responsible for solution design, effort estimation, project budgeting and staffing forecast.Have successfully led large deals, one of the wins was 300+ member business in Telecom OSS & BSS testing space.Implementing best practices in the projects and steering continuous improvement culture Show less

• 

  Telstra

  Jun 2022 - now

  Software Engineering Chapter Lead

  Leading quality engineering portfolio for digitization programs as a member of Telstra Software Engineering (TSE) under Products & Technology groupDriving strategic continuous improvement initiatives such as test automation, shift left strategies, adoption of AI/ML in quality engineeringDriving implementation of acceleration techniques such as test-driven development (TDD), unit test improvement, progressive test automation; helping teams for holistic DevOps transformationLeading professional development of team, coaching & mentoring team members to adopt technology driven software delivery approach,As a manager involved in recruitment, people development, performance management; and enabling strategic thinking at the group level a thought leader Show less