Prabu Kumarasamy

Experience

• 

  Tata Consultancy Services

  Sept 2015 - Mar 2018

  I have specialized in tailoring Salesforce solutions for diverse clients, with a focus on enhancing business processes and productivity through the implementation of Lightning components. Notably, I developed and deployed multiple Lightning components, leading to a significant 30% improvement in sales team productivity. Additionally, I successfully executed the migration from the Classic platform to Lightning, ensuring a seamless transition for enhanced user experience.In the realm of Service Cloud, I implemented automation measures that resulted in a commendable 20% reduction in the support staff workload. My contributions extended further to designing and executing custom reports and dashboards, effectively tripling team efficiency.These achievements were accomplished in a dynamic environment with over 100 team members, each with distinct expertise. Throughout these endeavours, I remained adaptable and collaborative, contributing to the overall success of the team and projects. Show less As an entry-level Associate System Engineer specializing in Salesforce, I have gained experience in configuring and customizing Salesforce solutions. I've contributed to the development and deployment of basic Salesforce components, including custom objects, fields, and workflows. My role involved collaborating with cross-functional teams, participating in data migration tasks, and creating standard reports and dashboards. I am actively engaged in ongoing training to enhance my Salesforce skills and contribute effectively to project success. Show less

  • System Engineer

    Sept 2016 - Mar 2018

  • Associate System Engineer

    Sept 2015 - Sept 2016
• 

  Accenture

  Mar 2018 - Aug 2024

  Lead the design, development, and deployment of Salesforce applications for the Consumer Goods industry.Specialize in Trade Promotion Management (TPM) solutions to enhance efficiency and ROI.Drive CG Cloud migrations, ensuring smooth transitions to cloud-based systems.Develop and optimize user interfaces using Lightning Web Components (LWC) and architect scalable Apex code solutions.Create and manage integration architectures with SAP, focusing on complex conditions and reliable data flow.Collaborate with stakeholders to align technical solutions with business goals. Show less Leading the development of a Lightning application on the Force.com platform to automate Trade Promotion Management (TPM) processes, integrating seamlessly with multiple external systems. Implemented force.com platform with custom objects and Lightning UI for state workers, ensuring efficient data collection and validation.Established robust security models, segregating functionality for state admins using profiles, permission sets, sharing rules, and hierarchy custom settings. Designed custom Lightning components tailored to diverse screens and controls, making informed design decisions based on requirements from business analysts. Managed project life cycles through JIRA, overseeing documentation and process setup. Orchestrated release management tasks, including build automation and continuous delivery, while ensuring the technical and functional validation of builds. Additionally, played a pivotal role in team management, fostering continuous growth in technical and functional knowledge and ensuring high-quality delivery through collaborative user acceptance testing with business analysts. Show less I bring advanced expertise in Trade Promotion Management (TPM) systems, adeptly incorporating Salesforce Apex code writing. My proficiency extends to crafting intricate algorithms and Lightning components for streamlined trade promotion workflows, elevating the efficiency of trade promotion processes.Collaborating seamlessly with cross-functional teams, I translate business requirements into comprehensive technical solutions, ensuring the seamless integration of TPM systems within Salesforce. My dynamic skill set encompasses not only advanced Salesforce Apex coding but also the creation of Lightning components that enhance user experiences, fostering innovation in application development. Show less Embarking on the development and implementation journey, my role in the Trade Promotion Management System for the Southeast Asia and Australasia (SEAA) market was pivotal. Focused on leveraging the Salesforce platform, I collaborated closely with cross-functional teams to conduct in-depth market research, tailoring the system to the unique dynamics of the SEAA region. This encompassed the customization of promotional workflows, Tactic structures, and fund management, ensuring seamless alignment with local preferences and business practices.Overseeing the integration process on the Salesforce platform, I facilitated training sessions for teams and stakeholders, ensuring a smooth transition and widespread adoption of the new system. This hands-on involvement allowed me to actively monitor the system's performance throughout implementation, gathering feedback and making necessary adjustments to optimize its effectiveness in the dynamic SEAA market. The result was a markedly improved and strategically aligned trade promotion approach, enhancing efficiency and accuracy in our operations within the SEAA market. This project underscores my ability to customize solutions to regional requirements and successfully implement Accenture Cloud / Salesforce-powered solutions, positively impacting business outcomes. Show less

  • Packaged App Development Team Lead

    Feb 2023 - Aug 2024

  • Application Development Team Lead

    Jan 2021 - Feb 2023

  • Application Development Senior Analyst

    Nov 2019 - Jan 2023

  • Application Development Analyst

    Mar 2018 - Nov 2019
• 

  Peak & Peak

  Jul 2024 - now

  Salesforce Technical Architect

  As a Salesforce Technical Architect, I design and implement scalable Salesforce solutions that address complex business needs, with a focus on the Consumer Goods sector. My expertise in Trade Promotion Management (TPM) allows me to create and optimize TPM solutions that drive promotional ROI and operational efficiency. I lead the development of advanced Salesforce architectures, ensuring seamless integration with existing systems while utilizing cutting-edge technologies like Lightning Web Components (LWC) and Apex.In my role, I provide strategic guidance on Salesforce architecture, overseeing data modeling, system integrations, and security. I collaborate closely with stakeholders to ensure that technical solutions align with business objectives, driving innovation and growth. My leadership in managing complex Salesforce projects from concept to deployment ensures that organizations fully leverage Salesforce's capabilities to achieve their goals. Show less