Kenneth Myers

Experience

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  US Army

  Jun 2007 - May 2015

  During this tenure, I met assigned goals through network operations and automation management for Battalion. I also directed all activities for battalion while serving as information security officer and information assurance lead.The values delivered during this role included the following:• Contributed to relocation of battalion information technology section via implementation of all communications at new location with limited down time.• Implemented operational tempo in anticipation of return of forward unit, to minimize impact to current operations. While engaging with external departments. Show less I acted as the lead point of contact for the battalion to oversee all facets of information security and network operations. I mitigated potential risks by troubleshooting and resolving all network and CI computer issues in the battalion.The contributions from this role were:• Succeeded in accommodating 100+ users by designing and implementing networks within tactical environment.• Drove operational excellence by establishing new processes and training all incoming and current soldiers. Show less I earned recognition as key personnel for department of Army Inspector General Network Security Inspection, received a pass following the DoD Information Assurance Certification and Accreditation Process. I reviewed, approved, and assisted subordinate units with Tenant Security Plans (TSP).The contributions from this role include the following:• Lead contact for training in network security for U.S Army Okinawa's entire network enterprise center to accomplish 100% compliance• Served as member of incident response team to identify and resolve complex network security vulnerabilities or spillages in timely manner.• Responsible for users compliance on software usage • Diligent as a member of the Incident Response team. Show less

  • S-6 NCOIC for Rear Detachment

    May 2014 - May 2015

  • Local Area Network Manager & Automations Lead

    Feb 2012 - May 2015

  • Information Assurance Security Engineer (IASE)

    Dec 2010 - Jan 2012

  • Help Desk Technician / Nutritional Care Specialist

    Jun 2007 - Nov 2010
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  Glacier Technologies

  Jun 2015 - Sept 2019

  Senior IP Baseband Technician/Senior Network Technician, Bragg RHN

  At Glacier Technologies, I ensured seamless execution of tasks by managing configuration of routers, switches, and firewalls for all tactical training communications in US army. I prepared detailed documentation for mission connections of network communications. Moreover, I updated all equipment, involving Cisco Routers, Switches, HP servers, Dell Servers, CUCM, CSM, and Palo Alto Firewalls.A small selection of the highlights of this role includes:• Delivered expert level support to remote customers with identification of network issues and miss configurations to maintain network connections.• Led internal technician to establish virtual environment and upgrade infrastructure from physical to virtual. Show less

• 

  RiverTech, an Akima Company

  Sept 2019 - now

  Oversee all operations and management of technical personnel. Provide monthly reports and supporting documentation to customers with an excellent rating since taking over position. Removed inefficiencies and streamlined planning and coordination process for site. Created a more open and team-oriented work environment that improved employee job satisfaction. Manage scheduling of 20+ employees to ensure 100% coverage of 24/7/365 operations.● Achieved the awarding of contract to continue under same management team, with an exceptional rating of monthly contract performance review. ● Updated outdated and ineffective processes to allow for growth and robust operations. Show less In my current role, I am accountable for planning and overseeing all operational aspects of the Regional Hub Node (RHN), supporting tactical training activities for the Conus Central and East Coast Regions of the United States Army. I engage with external entities to successfully establish standardization across Regional Hub Node operations. Furthermore, I enhance network security and quality of service by providing technical guidance to customers in collaboration with contract lead.The achievements from this role have included the following:• Achieved 99.2% satisfaction rate on contract for past two years by leading and motivating team of 20+ technical experts.• Built new workflow tracking system, utilizing available products to increase productivity and reduce error rating. Show less

  • Site Operations Manger/Project Manager Fort Liberty RHN

    Dec 2022 - now

  • Assistant Site Manager/Deputy Project Manager, Bragg RHN

    Sept 2019 - Dec 2022