Yerlan Massalin

Experience

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  JSC "National Information Technologies"

  Mar 2003 - Oct 2003

  Technical Support Engineer

  ✔ Technical support for users: Providing assistance in resolving issues with software and hardware.✔ Troubleshooting: Diagnosing and resolving technical problems on user workstations.✔ Installation and configuration of software: Installing and updating software on user workstations.

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  Kazakhstan Temir Zholy NC JSC

  Dec 2003 - Oct 2018

  [Division of JSC NC KTZH - "Department of Information Technology and Data Management"]✔ Participated in modeling the landscape of IT infrastructure components of the enterprise, including IT asset inventory (information systems and server equipment);✔ Conducted expertise of technical documentation, ensuring compliance with business objectives and requirements;✔ Participated in the implementation of solutions within the "Digital Railway" program, including IT project management, such as cloud service migration;✔ Managed business correspondence to facilitate effective communication throughout project phases. Show less [Branch of the JSC "NC "KTZH" - "Main Computing Center"]✔ Managed personnel and tasks in the information systems support department, including support for Windows Server, Linux, and Unix;✔ Developed and approved internal regulatory documents, technical specifications, and business plans to ensure compliance with standards;✔ Coordinated IT incident management, resulting in a 30% reduction in resolution time through process automation;✔ Led a team of 11 specialists, ensuring the uninterrupted operation of critical systems 24/7;✔ Provided support for midrange servers, disk arrays, and tape libraries, as well as organized data backup and archiving;✔ Supported IT projects and participated in their implementation to achieve business goals;✔ Maintained business and technical correspondence for effective communication with stakeholders;✔ Reviewed and analyzed technical specifications and business plans to assess their feasibility and compliance. Show less [Branch of the JSC "NC "KTZH" - "Main Computing Centre"]✔ Administered and ensured the uninterrupted operation of MS Active Directory 2008 and MS TMG 2010;✔ Managed and maintained UNIX systems HP-UX 11.23/11.31 with clustering on HP ServiceGuard, as well as servers running Red Hat Enterprise Linux 6/7;✔ Administered and optimized the performance of XP24000 and HP 3PAR disk arrays, ensuring their reliability and performance;✔ Conducted expertise on technical specifications, developing recommendations for their improvement and optimization. Show less [Branch of JSC NC KTZ - Processing Center] (The branch was subsequently absorbed by the Main Computing Center)✔ Ensured the operation of Ingenico Elite 510-6 and Nurit 8400 POS terminals and PIN pads by performing firmware updates, software installation, and troubleshooting;✔ Executed encryption operations on HSM and POS terminals;✔ Monitored and supported SmartVista Front-end and SmartVista Back-Office servers, ensuring transaction accuracy and uninterrupted payment infrastructure operation;✔ Implemented and administered a network infrastructure on Windows Server 2003 with Kerio WinRoute Firewall (proxy, NAT, VPN, firewall) for a network of 50 workstations;✔ Administered the local network and supported the Microsoft Exchange 2003 mail system, including account management and mail service configuration. Show less

  • Level 1 manager

    Oct 2016 - Oct 2018

  • Head of IT Department

    Jun 2015 - Oct 2016

  • System Administrator

    Jan 2011 - Jun 2015

  • Lead System Administrator

    Dec 2003 - Dec 2011
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  Zerde National Infocommunication Holding JSC

  Oct 2018 - Sept 2022

  Technical Architect

  ✔ Conducted inventory and systematization of data on IT infrastructure elements to achieve transparency and manageability of resources;✔ Participated in the analysis of business processes, which allowed for the optimization and reduction of redundant business functions by 25%;✔ Identified areas with automation gaps, as well as bottlenecks and outdated integrations, to improve the quality of information exchange and the efficiency of integration links;✔ Participated in designing enterprise architectures in terms of information system models, data models, and technological models. Show less

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  Kazakhstan Temir Zholy NC JSC

  Sept 2022 - now

  ✔ Led the development of enterprise architectures for subsidiary organizations;✔ Led the development of solution architectures for corporate and production services, ensuring alignment with business objectives;✔ Supervised architectural initiatives to ensure strategic fit and coherence across IT domains;✔ Coordinated with IT and business units to validate architectural integrity of proposed solutions;✔ Created visual models and documentation using BPMN, Visio, Archimate and ARIS. ✔ Performed in-depth analysis of technical specifications, providing recommendations for optimization and compliance with enterprise architecture standards✔ Participated in audits of information systems for alignment with regulatory and security requirements✔ Prepared analytical reports and presentations to support decision-making ✔ Reviewed technical documentation for compliance with business and IT requirements✔ Developed and refined requirements for railway transportation systems✔ Participated in internal coordination and analytical support activities

  • Senior manager - Head of the Functional Sector of the IT Architecture Dept

    Sept 2023 - now

  • Senior Manager of IT-Architecture Dept

    May 2023 - Sept 2023

  • Manager of IT-Architecture Dept

    Sept 2022 - May 2023
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  Husky Group

  Aug 2024 - now

  Co-Founder

  Logistics Service