Giulia Marcucci

Experience

• 

  Italienisches Kulturinstitut, Köln

  May 2010 - Aug 2010

  Intern

  Writing and sending mailings and news bulletinsTranslations and interpretingOrganisation of cultural events

• 

  Medical Helpline Worldwide GmbH, Bremen

  Aug 2010 - Apr 2014

  Management of Translations Projects:Coordination of all internal and external translationsTranslations DE ↔ IT and DE ↔ ENProofreading and editing (in DE, EN, IT, FR and ES)Invoice controlMaintenance and updating of documents (in DE, EN, IT, FR and ES)Automatic document generation through mergefieldsDocument integration in the CRM System Contact and customer support via telephone and e-mail (in German, English and Italian) Data entry, data management and contract processingRepresentation of the company during exhibitions in Germany and ItalyIndependent complaint processing and answeringTranslations and proofreading in IT and EN for several departmentsOn-call-duty at the emergency hotline

  • Translation and Document Management

    Apr 2013 - Apr 2014

  • Customer Service Agent

    Aug 2010 - Apr 2014
• 

  Volkshochschule Bremen, Bremen

  Sept 2011 - Jul 2013

  Italian Teacher

  Independent planning and organization of the lessonsSelection of additional learning material

• 

  Watchband Berlin

  Feb 2015 - Jul 2015

  Commercial Employee

  Translation Coordination and Management:Coordination of external translations (in FR and ES)Translations DE ↔ IT and DE ↔ ENProofreading and editing (in DE, EN, IT, FR and ES)Creation of a multilingual internal glossaryInvoice controlCustomer support via telephone and e-mail (in EN, FR and IT)Order processing, data entry and data management