Deep Enrich
Nourhan Refaat
Contact center Team Leader
2000 followers
United Arab Emirates
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About me
PMP® ||Customer-Centric || Results-Driven || Enhancing Customer Experience
Education
Ain Shams University
2012 - 2015Licentiate degree Linguistics Very Good
Experience
Fetchr
Apr 2016 - Feb 2018Contact center Team Leader
Amazon
Dec 2018 - Mar 2020Team Manager
Desertcart
Mar 2020 - May 2021Customer Experience Manager
ADRES
Sept 2021 - nowProject Manager
Jun 2023 - nowCustomer Service Manager
Sept 2021 - Sept 2023
Licenses & Certifications
- View certificate
PMP Passport
Institute of Project ManagementSept 2023
- View certificate
Project Management Professional (PMP)®
Project Management InstituteJul 2024
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