Nourhan Refaat

Nourhan Refaat

Contact center Team Leader

Followers of Nourhan Refaat2000 followers
location of Nourhan RefaatUnited Arab Emirates

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  • Timeline

  • About me

    PMP® ||Customer-Centric || Results-Driven || Enhancing Customer Experience

  • Education

    • Ain Shams University

      2012 - 2015
      Licentiate degree Linguistics Very Good
  • Experience

    • Fetchr

      Apr 2016 - Feb 2018
      Contact center Team Leader
    • Amazon

      Dec 2018 - Mar 2020
      Team Manager
    • Desertcart

      Mar 2020 - May 2021
      Customer Experience Manager
    • ADRES

      Sept 2021 - now
      • Project Manager

        Jun 2023 - now
      • Customer Service Manager

        Sept 2021 - Sept 2023
  • Licenses & Certifications