Bobby Wilson

Experience

• 

  North Carolina Central University

  Jan 2000 - Jun 2008

  Technical Support Analyst

  Managed Windows 2003 servers, local area network, security, computer labs, student workers and classroom technology for North Carolina Central University School Of Law.

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  University of North Carolina

  Jul 2008 - Jun 2009

  Networking Technician

  Maintained local area network, Windows 2003 application server, blackberry server, Leapard OS 10 server, Active Directory, Exchange 2003 server and network security for the School of Government.

• 

  Duke University School of Law

  Jan 2010 - Jan 2010

  Help Desk Consultant

  Perform computing support for law school. Assist students with laptops, printing, and wireless devices. Maintain and support smart classrooms, network printers and Pharos printing system. Install university software and register computers on the network automatically and manually. Interact with Duke OIT services to assure authentication and product activation services. Clean viruses, malware and restore system functionality for better computer performances.

• 

  Cardinal Health

  Dec 2010 - Feb 2024

  Senior Client Support Analyst

  Perform analytical, technical and administrative work to support business technology and processes. Work with end user clients, management, IT teams and vendors to implement day to day and long term solutions to sustain business operations. Supports multi-platform environments for several sites and basic understanding of the following:Medical, Pharma, Cardinal@Home Windows Operating Systems Microsoft Office 365, Internet Explorer, Google Chrome, Outlook, Aims, PKMS,, Oracle

• 

  Everest University Online

  Feb 2012 - Apr 2015

  Senior Adjunct Faculty Instructor

  Adjunct Faculty Instructor – Taught and facilitated online classroom for Everest University students. Lead discussions and taught fundamental computer, computer applications and networking concepts to further enhance the academic education of students for degrees and certifications. Setup and configured online classroom by posting announcements, faculty, student policies and other classroom essentials to create a structural, suitable environment for learning. Graded assignments; evaluate performance of student participation to submit to departmental heads. Show less

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  North Carolina Central University

  Oct 2013 - Nov 2014

  Motivational Task Force

  Motivated, inspired and encouraged undergraduate students to have a successful career. Work with other professional graduates and team coordinators to optimize effectiveness of information tips and principles given to the students.

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  Whole Scholars Development

  Mar 2014 - Feb 2024

  Founder/Executive Director

  Founder and Executive Director of Whole Scholars Development. This is a Non Profit Organization that trains youth in the areas of leadership and technology. As Executive Director, I oversee all operations, develop and implement program activities, manage staff and coordinate board meetings.

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  Guilford Technical Community College

  Jul 2024 - now

  Assisted Student Success Center with incoming and returning students with advising and enrolling them in programs and courses.

  • Information Technology Instructor

    Jan 2024 - now

  • Academic Advisor

    Jul 2024 - Jul 2024