Rishendra Rathore

Experience

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  Genpact

  Jun 2010 - Apr 2013

  *Designated as SME for AP process in the project.*Part of offshore transition for AP process.*Lead the transition of various AP ERP/System layovers.*Responsible for Invoice Processing, Payments, Help-desk & Reporting.*Preparing SOPs and process flows on VISIO for new activities.

  • Process Developer - Accounts Payables

    Jan 2012 - Apr 2013

  • Process Associate - Accounts payables

    Jun 2010 - Jan 2012
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  Infosys BPM

  Aug 2014 - May 2018

  Team Lead

  *Lead the team involved in F&A functions (AP,AR & GL) across location for the region*Supervise and control the process starting from Invoice booking (AP), Payments recording (AR) till finalizing the accounts (GL)*Completed 2 onshore transition individually for Accounts Payables for 14 FTEs.*Designing a global Process Definition document to standardize processes with controls/handoffs / guiding principles*Involve & lead various automation projects and responsible to have smooth layover of new ERP/CSS applications.*Identifying improvement areas and implement adequate measures to maximize client satisfaction level by continuous improvements.*Continuously drives internal process improvements & responsibility of implementation of service changes*Ensures the establishment of control framework according to global requirements and report control deficiencies along with the responsibility of standardization of all activities across regions.*Managing client relationship and periodical review of process metrics (KPI's) with internal leadership team with clients.*Ensure the correctness and timeliness of month-end close. Ensuring accruals and journals posting for correct reporting.*Performing goals-setting and career planning exercise for Team.*Create a career development plan to ensure competencies (Behavioural & Professional) are improved by providing opportunities within the team and attending specific training programs. Show less

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  Smith & Nephew ANZ

  Dec 2018 - Sept 2019

  Team Lead - Accounts Payables

  *Leading different teams involve in Invoice processing and Payments.*Completed projects like POT and VMD clean-up within a Quarter.*Deliver service in line with agreed controls and procedures for AP process.*Provide knowledge, expertise and experience to other Teams ensure e2e knowledge sharing by ensuring adherence to process, timelines, and quality across the countries.*Managing process independently and ensure compliance to SLAs and design strategies to exceed business expectations and developed internal control framework to comply with process controls.*Driving transformation projects in P2P, identifying improvement area in process and design new process to improve efficiency.*Mentoring and coaching Team Members to effectively manage operations and clients/business.*Conducts periodic reviews with the team, monitors daily dashboards, providing guidance & support to ensure SLA's / KPI's are met.*Reviewing the service quality plan including the quality control, assurance, and improvement to create a comprehensive quality mechanism by Implementing the resource deployment (Shift Utilization, Descaling, Skillsets) Show less

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  Maersk Line, Limited

  Sept 2019 - May 2020

  Manager

  *Designated as Team Manager for Maersk Global AP DRC team*Provided different automation and process improvement ideas. Completed projects like "Automatic work allocation, POT enhancement & Auto status update for No GR invoices*Supervise and control the process of invoice booking, GR creation and other part of AP processes*Managing process independently and ensure compliance to SLAs and design strategies to exceed client expectations and developed internal control framework to comply with business expectations.*Ensures the establishment of control framework according to global requirements and report control deficiencies along with the responsibility of standardization of all activities*Mentoring & Coaching Team Members to manage deliverables & stakeholders effectively*Providing motivation and moral support to the teams and empower them to achieve set goals Show less

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  Credit Suisse

  May 2020 - now

  Assistant Vice President