Prayag Raval

Experience

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  Anjani Group - Mucho Burrito

  Aug 2020 - Jan 2022

  Monitor and manage the cost of goods sold (COGS).Implement waste reduction strategies and negotiate supplier contracts.Optimize labor costs through efficient staff scheduling.Ensure adequate cash on hand for daily operations.Manage banking relationships and handle deposits of daily earnings.Prepare and analyze financial statements.Report financial health and provide recommendations to upper management. Supervise staff scheduling to align with budgeted labor costs.Monitor overtime and ensure staff adhere to assigned schedules.Review and approve invoices for payment.Ensure operational expenses stay within budgeted limits.Record and reconcile daily sales figures.Ensure all cash and credit card transactions are accounted for accuratelyHighlight significant variances or concerns to the restaurant manager.

  • Restaurant Manager

    Sept 2021 - Jan 2022

  • Food Service Supervisor

    Aug 2020 - Aug 2021
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  Bell

  Jun 2022 - Sept 2022

  CDS agent

  Make outgoing calls to offer telecommunication solutions;Assisted customers with making payments or establishing payment plans to bring accounts current.Maintained customer privacy and protected company operations by keeping information private and confidential.Promoted brand and marketing campaigns to create interest with customer.Promote complementary solutions according to the needs and habits discussed with the customer.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Explained benefits, features and recommendations to maximize client retention.Reviewed account and service histories to identify trends and resolve issues. Show less

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  Quebecor

  Sept 2022 - now

  Sales Supervisor (Freedom mobile)

  Boosting revenue per customerOverseeing and nurturing customer relationshipsOffering guidance and expertise for enhancing customer experience and loyaltyUpdating the CRM and conducting monthly revenue analysis.