Tiffany Shen

Experience

• 

  ATGStores.com

  Feb 2013 - Feb 2017

  Managed seven employees that encompassed three divisions of Kitchen and Bath, Commercial, and Hardware. Emphasized daily and monthly coaching sessions to help my employees reach their full potential. • Coached employees to maximize skillsets which resulted in 4 members being promoted. Cooperatively worked cross functionally with different departments to ensure my over 100 managed categories were aesthetically appealing as well as converting sales. • Quickly advanced from a vendor manager to a category manager after only being at the company for 1.5 years. I also managed brands within the category and had full autonomy over its merchandising

  • Business Development Manager

    Jan 2016 - Feb 2017

  • Category Manager

    Feb 2013 - Jan 2016
• 

  The Mine

  Feb 2017 - May 2018

  Sr. Divisional Manager

  Oversaw 12 employees. Main objective was to ramp our B2B vendor relationships to simultaneously lead to more growth for our inside sales team.• Managed one of the top three company initiatives to drive business development between vendors and inside sales team• Designed inside sales and vendor interaction process to increase overall communication and process efficiencies. • Reported weekly analytics to C-Suite executives on potential roadblocks and goal attainment• Audited profit and loss statements to assess long term category viability• Optimized merchandising methods for seasonality resulting in a 15% profitability lift • Implemented and managed offsite vendor request program to propel a 23% YOY sales comp Show less

• 

  Lowe's Companies, Inc.

  May 2018 - Apr 2019

  Lead Digital Category Analyst

  Owned and managed Smart Home and Rough Plumbing and Electrical Categories. Facilitated and led monthly category post mortems to analyze potential areas for improvement. • Analyzed customer metrics (bounce rate, cart abandonment etc.) on Adobe Analytics to produce a 15% year over year lift • Led monthly cross-departmental category sprints to administer cadence and deadlines for action items• Motivated brands to invest up to $5k in onboarding costs to ensure product breadth for customers • Negotiated all product costs to ensure a 30% margin after shipping to positively impact the bottom line Show less

• 

  Versa Resources

  May 2020 - Apr 2022

  Consultant

  • Q2 Team Summit Award: Innovation• Executed precise procedures to launch consumer SKUs and products. • Liaised between business planning and engineering groups to mitigate delays in launches.• Investigated anomalies within Azure Dev Ops to allow an seamless end to end process.• Provided BI solutions through manipulation of Microsoft tools and products. • Built and constructed dashboards through multiple no-SQL and JSON sources. • Architected modern data supply chain and evaluate and recommends new tools and technologies• Formulated a detailed assessment of data landscape including data platforms, technology architecture, data flows, data consumption, data integration and document current state• Instrumental in setting objectives, scope and develop a roadmap for the data initiatives that support the client leadership in meeting their objectives Show less

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  Slalom

  Apr 2022 - now

  Consultant

  Guide clients, work on projects independently, participate as a team member, or lead teams of consultants and clients to successful project delivery of transformation outcomesDesign and conduct discovery activities, evaluate results throughout execution and present all findings in a logical and easy-to-understand mannerCreate and manage measurement systems to track adoption, utilization, and proficiency of individual changes as well as be able to communicate executive-level business transformation progressIdentify resistance and performance gaps, and work to develop and implement corrective actionsWork with project teams to integrate transformation activities into overall project plans Show less