Raghavendra Das

Experience

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  Ripra Solution

  Mar 2004 - Sept 2005

  Associate Test Engineer

  Responsible for software bug fixing, test case preparation, requirement analysis, design, software quality assurance, and testing.Developing and testing assigned project module using Microsoft Technologies like .NET, SQL Server 2005, VB.net, ASP.net, C#.Designing Application and website Wireframes, managing portal, and responsible for website maintenance.Managing projects for online web applications.

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  DMATIC SOLUTIONS

  Nov 2005 - Apr 2006

  SEO & Web Researcher

  Managed SEO marketing for portals and websites, conducted research for targeted internet marketing to drive traffic, and created meta tags, keywords, design suggestions, descriptions, and alt tags.Oversaw web directory listings on domestic and international platforms, ensuring top Google rankings.Collaborated with directories and websites for the 'Link Exchange' program and 'Link to Us' program.

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  Design Mechanics

  May 2006 - Oct 2007

  Associate Software Engineer

  Developed and tested project modules utilizing Microsoft technologies such as .NET, SQL Server 2005, VB.NET, ASP.NET, and C#.Designed wireframes for applications and websites, oversaw portal management, and took charge of website maintenance.Led project management efforts for online web applications.

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  Nisum

  Nov 2007 - Dec 2011

  Senior Software Engineer

  Client: Prologic Redemption Solutions; Technologies: C#, ASP.Net, SQL Server 2005, JavaScript, Web Services, Windows Services, SSRS 2005, AJAX; Project: Solomon and Phoenix; Project: Advanced Agent Dashboard Design and Development.Client: Superior Access Insurance Services Inc. CA, USA; Project: B2C portal development; Client: Boulder Logic, CO, USAParticipated in the design and coding of various IR/CR activities, and conducted coding and code reviews with the team.Collaborated with clients to finalize requirements and resolve deadlocks.Contributed to project-level documentation, including FSD, URS, and DB documentation.Replicated and troubleshooted errors as part of the support team.Developed project plans and documented them in the Work Breakdown Structure, along with configuration management documents. Show less

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  Oracle

  Jan 2012 - Apr 2016

  Application Support Team Lead

  Technologies: Asp.net, C#, SQL Server, Windows Services; Product: IRT; Department: Oracle HSGBU Managed clinical trial requests, and worked with investigators, monitors, and project managers to ensure GCP compliance.Collaborated with support teams to gather information for issue resolution with a focus on root cause analysis.Served as a point of contact for the India team and contributed to team-building efforts.Mentored, monitored, and led the team to achieve performance targets through regular meetings.Analyzed application source code and customized database configurations.Verified change requests and defects, documenting and communicating results.Provided post-implementation maintenance support to clients.Ensured timely completion of all training, SOPs, and WIs in compliance with company policies and standards. Show less

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  Novartis

  Jun 2016 - now

  Overseeing the governance of the IT system landscape governance to support the Technical Research and Development organization, delivering operational support for IRT, SAP, GLIMS, IMPACT, and IRelease. Managed the systems integration into TRD for acquired companies.Steering system governance for the assigned line function in GCS (Global Clinical Supply) and TRD within the Info and System Governance Team during UAT, providing training post-project.Responding to end user-reported issues for systems & applications, fixing message failures reported between them.Coordinating with IT on system enhancements and incidents, fixing issues, and testing new technologies.Driving priority projects for cross-functional integration and digital capabilities.Guiding BPMs in risk assessment and compliance and PMOs on process and system design for IT system governance. Leveraging analytical tools and domain expertise for data-driven problem-solving.Handling big data integration, conducting business analysis, and contributing to system governance.Defines KPIs for system/application performance measurement and supports data-related activities.Championing innovation in data and digital areas, embodying Novartis values. Show less Developed and maintained the Global Clinical Supply System Governance framework to align IT assets with business objectives.Drove operational excellence in GCS, collaborating with BPM and System Landscape Owner to build strong business cases.Served as a SPOC for governance within GCS and TRD, coordinating IT asset standardization and improvements.Supported the establishment of system governance processes for IT Platforms and ensured reliable system performance.Prioritized projects, including IT platform development, system governance integration, and IT architecture streamlining.Fostered collaboration between Dev IT, Line Functions, and external partners for system/application improvement.Supported UAT activities, including test case design, execution, and defect management.Assisted BPMs in training and assessing risks to ensure global harmonization, standards, compliance, and regulatory adherence. Show less Technologies: SQL Server; Product: NIRT; Department: TRD/DSM Evaluated draft protocols to determine NIRT or SIRT (Standard Interactive Response Technology) suitability.Oversaw the "Parameter Sheet" for the research system's completion and approval.Conducted peer reviews of study design documentation and generated status reports for internal and external teams.Managed technical aspects of the system lifecycle and validation.Supported NIRT Help Desk, issue resolution and enhanced the patient experience, ensuring protocol compliance as per NIRT’s SOP.Led IRT enhancements, including accommodating protocol amendments. Show less

  • Senior Support Systems Integration Manager

    Apr 2023 - now

  • System Support & Integration Manager

    Nov 2021 - Mar 2023

  • IRT Manager

    Jun 2016 - Oct 2021