Jamie Schmidt

Experience

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  Wyandotte County District Court

  Aug 2003 - Nov 2008

  Located non-custodial parents; Interviewed clients; Established, enforced and modified support orders; Collected support payments; Assisted parents in securing health insurance coverage for their children; Prepared for and attended court hearings; Manage 700 caseload Assisted the public; Answered phones; Reviewed, pulled, back-loaded, organized, and filed legal documents

  • Child Support Enforcement Officer

    Jun 2004 - Nov 2008

  • Limited Actions Court Trial Clerk

    Aug 2003 - Jun 2004
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  Kansas Department for Children and Families

  Dec 2008 - Aug 2012

  Human Services Specialist for Child Support Enforcement

  Located parents; Interviewed clients; Established paternity; Established child and medical support orders; Monitored and enforced compliance with child and medical support orders; Analyzed and initiated modification of support orders; Distributed support collections; Prepared for and attended court hearings; Examined and reported fraud; Managed 1,400 caseload; Conducted monthly presentations for Independence Inc.

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  Midwest Staffing

  Dec 2012 - Oct 2014

  Contract Employee

  Assisted a diverse range of companies in multiple job sectors, including: Human Resources, Insurance and Home MortgageWells Fargo (Dec 2013 – Oct 2014)Loan Servicing Specialist(Apr 2014 – Oct 2014) Reviewed HUD and related loan documents for various fees to ensure proper amounts were charged to the correct parties; Contacted vendors to verify and procure required records pertaining to the mortgage and to reimburse the borrower of any overage in fees (Dec 2013 – Mar 2014) Handled payments for property taxes and other special transactions; Reviewed loan disbursement requests; Processed disbursements; Maintained loan and disbursement recordsAmerican Family Insurance (Jun 2013 – Nov 2013)Agency Support Specialist Managed agency correspondence; Answered phones; Scheduled/Confirmed appointments for agents; Advised customers of claims and billing policies and procedures; Responded to inquiries, issues, and complaints; Generated quotes; Discussed insurance product offerings with current and potential customers; Coordinated agency prospecting; Maintained agency's customer databaseThe Iowa Clinic (Mar 2013 – May 2013)HR AssistantMaintained employee and pension files; Performed data entry for employee information into HRIS system; Answered phones; Posted new job opportunities; coordinated employee activities and corporate apparel programAviva USA (Dec 2012 – Feb 2013)Customer Service RepresentativeReceived and processed incoming telephone requests from agents, policy owners, and third parties; Provided information or explanation of products; Processed transactions including address changes, beneficiary changes, loans, partial withdrawals, replacements, and ownership changes Show less

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  Iowa Corn

  Dec 2014 - Dec 2016

  Administrative Secretary & Receptionist

  Managed all administrative front desk functions; Maintained office equipment, pool vehicles and inventory of office supplies; Coordinated internal/external meetings and dinners; Distributed promotional materials; Maintained membership database; Assisted with major Iowa Corn activities, director elections, crop fairs, roundtables and county meetings

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  Iowa Association for the Education of Young Children

  Dec 2016 - Jan 2023

  Administrative Specialist

  Manages all administrative functions that support the day-to day operation of the Iowa AEYC office; Maintains office equipment and inventory of office supplies; Provides database support; Coordinate/Assist with internal/external meetings and events; Processes registrations and maintain registration database for conferences and trainings

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  Custom Fundraising Solutions, Central Iowa, LLC

  Nov 2018 - now

  Vice President

  Works directly with company president in making decisions for operational activities and setting strategic goals; Analyzes and monitors operating costs, budgets and resources; Coordinates and manages staff scheduling and training; Oversee customer support processes; Manages relationships/agreements with external partners/vendors.