Amy Farmer

Experience

• 

  WakeMed Rehab Hospital

  Aug 2002 - Nov 2018

  Certified Occupational Therapist Assistant Supplemental Staff
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  PPD

  Nov 2016 - Nov 2021

  Developed site and patient strategy and site lists for pre and post award activities, in collaboration with key stakeholders, and leveraging all available data sources. Managed four assigned site/site network relationships and served as primary POC.• Maintained select site network experience data in a central repository and maintained trial-specific system feasibility databases. Supported feasibility activities and start up activities for site selection. Involved in sending (IIQs) initial interest questionnaires, tracked confidential disclosure agreements (CDAs), and sent site network feasibility questionnaires (SFQs).• Identified, onboarded, managed, and supported select relationships, engaging cross-functionally with key stakeholders. Reviewed and analyzed site/site network performance metrics and oversaw any escalations.• Supported global and cross-functional initiatives and process improvement projects. Show less • Performed all aspects of in-house site management in accordance with good clinical practices.• Served as the primary study contact for sites and responded to ad hoc requests for assistance.• Conducted regularly scheduled site management calls with study sites to support the execution of study responsibilities. Documented issues noted during site management and followed up through resolution.• Collected, tracked and reviewed site regulatory documents.• Escalated to management any observed deficiencies or issues in a timely manner and in accordance with study communication, and monitoring plan guidelines.• Track study supplies and coordinate shipments of supplies to sites as needed.• Assisted with the resolution of outstanding data queries and provided ongoing site training.• Verified relevant systems were updated timely per agreed study conventions in CTMS, to ensure optimal communication between the project team and sponsor.• Supported the clinical team to help reach project goals, achieve deliverables, and to meet project timelines. Show less

  • Senior Operations Strategy Specialist

    Apr 2021 - Nov 2021

  • Senior Site Collaborations Specialist

    Jun 2019 - Apr 2021

  • Remote Site Monitor

    Nov 2016 - Jun 2019
• 

  ZEBULON REHABILITATION CENTER, LLC

  Nov 2021 - now

  Certified Occupational Therapy Assistant

  Provide training in functional mobility, including how to perform self-care tasks and safely move from the bed to chair or ambulate to the restroom within a patient’s room.• Educate residents on wheelchair mobility and safety as well as the use of ambulatory devices.• Enhance a resident’s ability to safely perform Activities of Daily Living (ADLs) to maximize functional independence.• Provide training on compensatory techniques for residents with specific challenges, including cognitive and visual impairments.• Modify a resident’s personal living space within the facility to increase safety during functional mobility for ADLs.• Create opportunities for residents to engage in meaningful activities despite any functional limitations. Show less

• 

  Thermo Fisher Scientific

  Dec 2021 - Jul 2024

  Managed four fully vetted global recruitment supplier relationships, maintaining knowledge of capabilities, and recommending patient focused solutions. Oversaw vendor portfolios including operational, financial, and quality management.• Collaborated in pre- and post-award spaces offering recruitment and retention recommendations for RPFs and RFIs, based on study design, and keeping patient pathway top of mind. • Participated in bid defenses, presenting strategic insights on patient recruitment and retention, while overseeing the relationship with four global vendor portfolios managing at a governance level.• Collaborated with Legal, the Vendor Management Organization (VMO) and Procurement on Master Service Agreement (MSA) specifications including, KPI metrics, escalation management, rate card analysis, and outlining approved service offerings.• Managed work order amendments and change orders to ensure appropriate pricing and timely execution.• Functioned as the internal contact for project leads on any operational issues related to study deliverables with vendors. Collaborated with the project team and sponsor to resolve vendor-related issues as needed.• Monitored vendor KPIs, led monthly supplier meetings, and conducted semi-annual vendor governance meetings, including reviewing internal vendor experience survey results semi-annually to drive continuous improvement.• Synthesized departmental best practices and led development of team guidelines.• Guided project teams on Importer of Record (IOR) and translation processes, when working with a recruitment vendor.• Served as an internal patient advocacy champion, maintained Michael J. Fox Foundation relationship, proving teams with an understanding of contacts, roles, and in-kind services, to support potential patients and caregivers. Show less • Managed relationships with PPD approved recruitment and patient engagement vendors.• Connected project teams internally to most capable recruitment vendor or patient advocacy group for clinical trial.• Collaborated with Site Collaborations team and strategized with project teams to recommend the most suitable recruitment vendor for project.• Synthesized feedback from project teams on post-trial vendor experience survey.• Managed escalations and collaborated with procurement vendor performance.• Monitored and measured key performance indicators (KPIs) to drive optimal performance and delivery.• Handled awareness of PPD approved vendors, including educating project teams on vendor approved services, hosted frequent capability presentations.• Served as a liaison for project teams to PPD Patient Concierge, PPD Digital services as well as home health approved vendors. Show less

  • Project Manager

    Apr 2022 - Jul 2024

  • Senior Operations Strategy Specialist

    Dec 2021 - Mar 2022
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  ICON Strategic Solutions

  Mar 2025 - now

  Project Manager