Deep Enrich
Cesar Arambula
Customer Service Representative
124 followers
Mexico
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About me
Sr. Associate Network Engineer Global Technical Support @ AT&T
Education
Benson High School
2000 - 2004
Experience
Telvista Inc.
Oct 2012 - Feb 2014Customer Service RepresentativeAssist Western Union customers on transferring worldwide also helping customers to correct common issues with their money wires
CompuCom
Feb 2014 - Feb 2020Provide troubleshooting support to end users
Infrastructure Mgmt Tech I
Aug 2017 - Feb 2020IT Service Desk
Feb 2014 - Feb 2020
AT&T
Feb 2020 - nowSr. Associate Global Technical Support
Feb 2020 - nowNetwork Engineer
Feb 2020 - now
Licenses & Certifications
- View certificate
Leadership Mindsets
LinkedInNov 2023
- View certificate
Wireshark: Network Troubleshooting
LinkedInJun 2021 - View certificate
The Five-Step Creative Process
LinkedInMay 2020 
CompTIA A+
CompTIASept 2018- View certificate
LinkedIn Learning Highlights: Project Management
LinkedInSept 2020 - View certificate
A Design Thinking Approach to Putting the Customer First
LinkedInFeb 2021 - View certificate
Predictive Customer Analytics
LinkedInNov 2023 - View certificate
The Six Biases of Decision-Making
LinkedInAug 2020
Languages
- enEnglish
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