Hang Vu

Experience

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  ILA Vietnam

  Jan 2018 - Apr 2018

  Teaching Assistant
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  Youth Development Corporation

  Apr 2018 - Apr 2019

  - Coached young teenagers on social-emotional competencies: 240 hours- Personal Welfare team leader: planned & balanced meal budget for coaching course, approximately 50 people/course Major Programs: I Am Gifted, So Are You!, Bee Project

  • Coach

    Jun 2018 - Apr 2019

  • Internship Coach

    Apr 2018 - Jun 2018
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  IPCOMS Multimedia

  Dec 2018 - Jun 2019

  Project Assistant Trainee

  - Optimized the online working system with Trello, Teamwork & Drive- Collaborated with Team Leader to launch the Marketing Pilot Class- Ensured daily production of articles and videos for the company's website, Facebook and Youtube page- Worked in a team to create training materials for Project Management Methods

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  Giaohangtietkiem.vn

  Oct 2019 - Dec 2019

  Operation Optimization Intern

  - Optimized and innovated user experience with the mobile internal App based on the operation procedures.- Monitored daily operation progress & took actions to improve operation quality- Researched on competitors' logistic strategy for recommendation

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  Onteractive.eu

  Sept 2020 - Dec 2022

  - Document & Write up research materials & reports- Conduct UX research methods, including qualitative (User interviews, Contextual Inquiry, Usability Testing) and quantitative methods (Survey) to provide insights for UX Strategy & Ideation- Write UX-related articles, also support the content production process of UX & UI knowledge - Participate in the User Interview process. To be specific, help the Research team set up Interview questionnaires.- Prepare necessary materials for the User Research process- Conduct Market Research of Vietnam Fintech Market & Design Education Market

  • User Experience Researcher

    Nov 2020 - Dec 2022

  • UX Research Intern

    Sept 2020 - Nov 2020
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  OLabs - UX Research Labs

  Jan 2022 - Dec 2022

  Lead Researcher

  - Conduct 150+ hours of UX research interviews and testing for clients of different fields including household appliances (Electrolux), automobiles (Vinfast), blockchain (ezDeFi), telecommunication (Mytel), education (SanAn Kids)...- Design research methods such as user interviews, usability testing, field study, triangulation, etc based on scope & requirements from clients- Co-host of UX podcast: Hack Não Podcast

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  커리어리 (Careerly)

  Jun 2022 - Dec 2023

  Content Curator in UX

  - Run daily curation content in UX and tech industry. - Spread the value of UX and UX Research to the community of over 800 Vietnamese tech enthusiasts.