Melissa Cawthon

Experience

• 

  Nebraska Book Company

  Jul 2006 - Aug 2010

  Store Manager

  My responsibilities included running a store. I was in charge of hiring and had a staff of about 20 people. I handled counting the cash drawers in the morning and evening as well as recording financial and statistical information into budget sheets.

• 

  Sageplan

  Mar 2011 - Dec 2015

  Sales and Support

  I interacted with the front end customer to answer any questions they may have about the product as well as help sell any other features they may be interested. I am proficient at helping troubleshoot issues over the phone and determining what a customers real issue might be.

• 

  Sageplan Inc.

  Jun 2013 - Dec 2015

  Project Lead

  My responsibilities include over seeing a quarter million dollar project with a team of 5 people. I work with the customer to ensure their needs are being met as well a logistically look towards the future to try to predict needs that haven't even arisen yet.

• 

  Texas Department of Public Safety

  Jan 2016 - Feb 2019

  Project Coordinator
• 

  Texas Health and Human Services

  Feb 2019 - now

  • Director of Innovation

    Jan 2024 - now

  • Management Analyst

    Feb 2019 - Jan 2024