Nicholas Thornton

Experience

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  The University of Memphis

  Jan 2017 - Jan 2018

  Orientaiton Guide

  • Represented the University of Memphis to incoming students and families, facilitating small group sessions that supported a smooth transition into college life.• Co-led orientation groups of ~20 students per session, delivering interactive programming on campus resources, academic expectations, student life, and sensitive topics such as sexual assault awareness and inclusive dialogue.• Developed and adapted group activities to engage diverse student personalities and learning styles, promoting open communication and peer support.• Partnered with university departments—including Financial Aid—to provide accurate information and assist families with budgeting and planning for educational expenses.• Strengthened public speaking, active listening, and conflict resolution skills while serving as a trusted resource and mentor for new students. Show less

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  JH Darbie

  Sept 2018 - Nov 2018

  Finance Intern

  • Supported daily operations of an investment bank by preparing financial documents and assisting with administrative and research tasks for senior traders and analysts.• Created daily summaries of key market news and financial trends from the Wall Street Journal, helping the team stay informed on economic developments and industry movements.• Collaborated with professionals across trading, research, and operations teams, gaining exposure to the inner workings of financial data, market behavior, and client reporting.• Developed a foundational understanding of financial systems and the importance of data accuracy, presentation, and timeliness in high-stakes environments. Show less

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  Kulia Business Solutions

  Jun 2019 - Mar 2020

  Team Leader/ Sales Manager

  • Led outreach campaigns across multiple regions on behalf of national nonprofit organizations, focusing on donor acquisition and long-term retention strategies.• Managed a rotating team of fundraising representatives in a high-turnover environment, facilitating daily sales meetings, performance coaching, and onboarding/training efforts.• Partnered with nonprofit clients and internal leadership to develop messaging strategies, evaluate campaign effectiveness, and adapt outreach tactics in real time.• Coordinated logistics for public-facing fundraising events, ensuring alignment with organizational goals and compliance with donor handling protocols.• Oversaw secure donation processing and accurate financial tracking, emphasizing accountability and data integrity in all campaign operations. Show less

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  American Mortgage Services

  Oct 2021 - Jul 2023

  Mortgage Banker

  • Guided borrowers through complex financial processes by analyzing credit reports, verifying income and assets, and ensuring data accuracy throughout loan applications.• Collaborated with underwriting and processing teams to manage pipeline workflows, prepare loan documentation, and deliver timely approvals.• Negotiated loan rates and terms based on financial data and market trends, balancing client needs with organizational goals.• Researched and identified new loan products and financing programs, contributing to the expansion of the company’s offerings and enhancing client satisfaction.• Maintained high levels of productivity and client satisfaction in a hybrid work environment, showcasing adaptability and strong self-management.• Built lasting relationships with clients and referral partners, contributing to business growth through strategic networking and service excellence. Show less

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  INSPYR Solutions

  Jun 2023 - now

  • Document and analyze SAP data integration jobs as part of a strategic migration to a new payroll and benefits provider, ensuring completeness and accuracy for a seamless transition.• Investigate and map job logic across both SAP and Talend environments, gaining hands-on experience with Talend for integration tracing, job orchestration, and metadata review.• Collaborate with cross-functional stakeholders to validate business logic, uncover dependencies, and document integration points across HR, payroll, and benefits systems.• Leverage Software AG tools to trace data pipelines and capture end-to-end integration processes, contributing to enterprise-wide documentation and risk mitigation efforts.• Translate complex technical findings into clear, actionable documentation for use by both technical teams and business leaders. Show less • Managed 35+ concurrent client projects, acting as Project Manager, Business Analyst, and QA lead to successfully deliver integrations between UKG Pro and clients' 401(k) and benefits providers.• Led the team in client satisfaction ratings and consistently ranked among the top consultants in completed integrations across the department.• Consulted with clients and third-party vendors to gather technical requirements, define integration specs, and ensure alignment across all stakeholders.• Authored and modified SQL scripts to support integration workflows, validate data accuracy, and troubleshoot system issues.• Directed end-to-end implementation using JIRA and Salesforce, from project kickoff and requirements gathering to testing, deployment, and post-launch support.• Over my last 3 months I led a team of four consultants, resulting in measurable productivity increases across all team members under my guidance.• Recognized by leadership for exceptional customer service, communication, and the ability to manage high volumes without sacrificing quality or deadlines. Show less

  • Data Analyst with Tractor Supply Company

    Mar 2025 - now

  • Integration Consultant on UKG Pro

    Jun 2023 - now