Gabriel Sorell

Gabriel Sorell

Student Organization and Social Media Coordinator

Followers of Gabriel Sorell319 followers
location of Gabriel SorellRaleigh-Durham-Chapel Hill Area

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  • Timeline

  • About me

    Operations and Support Services Specialist at North Carolina Department of Information Technology

  • Education

    • Pratt Institute

      2004 - 2008
      Bachelor's degree Writing for Publication, Media and Performance
  • Experience

    • EC English Language Centres

      Jul 2011 - Sept 2014
      Student Organization and Social Media Coordinator

      Developed and implemented social media marketing strategy for New York City branch. Wrote, managed and optimized business blogs. Produced, filmed and edited variety of multimedia content for website and social media platforms. Conducted best practices workshops on blogging and SEO.

    • NC DOT

      Feb 2016 - Jan 2019
      IT Training Specialist

      •Subject Matter Expert for eLearning suite, SAP Enable Now.•Produced and managed eLearning content for use with complex, multi-departmental enterprise business systems.•Provided support for SAP applications in TE, MM, CM, and CRM.•Configured and maintained customized Learning Management System (LMS) for management and delivery of eLearning resources.•Developed workflows to allow collaboration between authors, subject matter experts, and content managers in the production of new eLearning materials.•Led workshops to instruct other technical trainers and documentation writers on the use of eLearning tools.•Delivered instructor-led SAP training sessions in regional offices across the state.•Led courses in SAP TE, FI, MM and PS modules. •Consulted with Subject Matter Experts (SMEs) on processes and procedures for development of eLearning and WPB training materials.•Entered and tested data in the SAP training client to create WPB end-user documentation.•Tested Materials Management (MM) training exercises for year-end training client maintenance.•Employed adult education methodology (ADDIE model) by planning and executing effective, instructor-led and results-oriented lesson plans. Show less

    • N.C. Department of Information Technology

      Jan 2019 - now

      Delivery of training and operational guidance for SAP Business Applications run by the state of North Carolina.

      • Operations and Support Services Specialist

        Mar 2022 - now
      • SAP Functional Analyst

        Jan 2019 - Mar 2022
  • Licenses & Certifications

    • NC State Certified Trainer

      NC Department of Health and Human Services
    • Tefl/tesol

      MAXIMO NIVEL
  • Volunteer Experience

    • Meal Server

      Issued by Vipassana on Jul 2015
      VipassanaAssociated with Gabriel Sorell
    • English Teacher

      Issued by VS Kakrona English School on Oct 2014
      VS Kakrona English SchoolAssociated with Gabriel Sorell