Gabriel Sorell

Experience

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  EC English Language Centres

  Jul 2011 - Sept 2014

  Student Organization and Social Media Coordinator

  Developed and implemented social media marketing strategy for New York City branch. Wrote, managed and optimized business blogs. Produced, filmed and edited variety of multimedia content for website and social media platforms. Conducted best practices workshops on blogging and SEO.

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  NC DOT

  Feb 2016 - Jan 2019

  IT Training Specialist

  •Subject Matter Expert for eLearning suite, SAP Enable Now.•Produced and managed eLearning content for use with complex, multi-departmental enterprise business systems.•Provided support for SAP applications in TE, MM, CM, and CRM.•Configured and maintained customized Learning Management System (LMS) for management and delivery of eLearning resources.•Developed workflows to allow collaboration between authors, subject matter experts, and content managers in the production of new eLearning materials.•Led workshops to instruct other technical trainers and documentation writers on the use of eLearning tools.•Delivered instructor-led SAP training sessions in regional offices across the state.•Led courses in SAP TE, FI, MM and PS modules. •Consulted with Subject Matter Experts (SMEs) on processes and procedures for development of eLearning and WPB training materials.•Entered and tested data in the SAP training client to create WPB end-user documentation.•Tested Materials Management (MM) training exercises for year-end training client maintenance.•Employed adult education methodology (ADDIE model) by planning and executing effective, instructor-led and results-oriented lesson plans. Show less

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  N.C. Department of Information Technology

  Jan 2019 - now

  Delivery of training and operational guidance for SAP Business Applications run by the state of North Carolina.

  • Operations and Support Services Specialist

    Mar 2022 - now

  • SAP Functional Analyst

    Jan 2019 - Mar 2022