Carlos Nevarez, MBA PMP

Experience

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  FlightSafety Academy

  Jan 1993 - Jan 1993

  Alumni
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  Northrop Grumman

  Dec 1999 - Apr 2002

  Instructor/Analyst

  As an instructor and analyst, I was responsible for the development and delivery of training plans in support of the Altaris Computer Aided 911 Dispatch System. I provided training for multiple agencies in the Toronto, Canada region. In addition, this allowed me to provide functional support in the design of new modules and logic developed for national customers.

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  Fairfax County Fire Dept

  Jan 2000 - Jan 2010

  Firefighter
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  Nortel Government Solutions

  Apr 2003 - May 2005

  Project Implementation Coordinator

  Led all aspects of functional development and system installation of the 911 computer-aided dispatch and records management systems for Nortel. Specifically, my duties included management of all project “go live” system operational tasks for the City of Milwaukee, the U.S. National Park Service Police and Fire departments, City of Los Alamos Police Department, and the Norfolk Southern Railroad Police Department. In this capacity I reported to PEC Public Safety Director

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  OPEN Incorporated

  May 2005 - Feb 2007

  Manager Customer Service Group

  I provided customer service and project oversight supporting deployment of OPEN’s SafetyPAD mobile field reporting and patient records system at 14 installations in the United States. Customers included the city of Chicago (third largest Emergency Medical Services-EMS- provider in the United States), DC Fire and EMS, Boston EMS, Nashville EMS, and many others. I led all aspects of contracts negotiation, program execution, and was the customer primary point of contact. I frequently interacted with Director level Fire and EMS customer representatives. In this capacity I directly reported to the company CEO. Show less

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  SRA International

  Feb 2007 - Jun 2010

  Principal, Director of Program Deployment

  As the Director of the Airport Operations Services group with SRA International, I was responsible for governance of the Project Management Office, resource allocation and staffing for the: Federal Aviation Administration (FAA-Washington DC), Aeropuertos Españoles y Navegación Aereá (AENA-Madrid, Spain), Air Traffic and Navigation Services (ATNS-Johannesburg, South Africa), Department of Civil Aviation Malaysia and the National Air Navigation Services Company of Egypt programs. Following the acquisition of ERA Systems Corporation by SRA International, I served as a member of the management team coordinating the integration of the group into SRA and was responsible for coordination of PMO responsibilities between ERA Systems and SRA International.• Established the Program Management Office for SRA’s Commercial Aviation Solutions Group providing governance over 10 employees and 25+ subcontractors.• Successfully directed a team of Project Managers through the completion of multiple projects previously identified as “stagnant”, recognizing over $3M is delayed revenue.• Served as part of the management team during the divestiture of the group from SRA International to Danish engineering company Breul & Kjaer. Show less

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  Exelis

  Jun 2010 - Apr 2012

  Director of Customer Service and Implementation - ATM/AOS

  Served as a member of the management team leading integration of the Commercial Aviation Solutions (CAS) group into ITT post acquisition from SRA International, including novation of customer and subcontractor agreements, personnel and infrastructure of a remote office. Directed all aspects of the customer service team in the delivery of services using a SaaS model to 42 domestic and international airports. Increased revenue by 112% and reduced operational costs by 27%, leading the group to profitability at the start of 2012. Led program review briefings before members of the International Civil Aviation Organization (ICAO) and senior government representatives of civil aviation authorities from China, Korea, Malaysia, Singapore, Thailand, Saudi Arabia, Kenya, Tanzania and South Africa. Selected Achievements:• Enabled the organization to increase profitability within eight months of my assignment as its director by establishing cost based pricing model.• Performed technical review of complex suite of Air Traffic Control products in Shanghai, Beijing and Chengdu, China.• Established project management and customers service processes to raise the satisfaction of customers. • Led migration of mission critical infrastructure from third party hosted services to corporate owned assets, reducing operational costs. Show less

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  RedCloud Security

  Apr 2012 - Jun 2013

  Director of Operations

  Responsibilities included logistics, customer service, technical support and financial reporting activities for Avigilon’s RedCloud business unit. In this capacity I reported directly to the Chief Executive Officer and the Chairman of the Board of RedCloud Security. As member of the executive team, I drove operational decisions to ensure alignment with corporate goals. Further, I directed all domestic and international logistics for the delivery of goods, management of export controls and customs declarations, accounting processes and implementation of new accounting system, and deployment of a new cloud based employee expense reimbursement.• Improved corporate operations in support of 102% and 215% (forecasted) revenues growth for 2012 and 2013 respectively. • Member of the executive due diligence team that resulted in the successful acquisition of RedCloud by a Fortune 500 Canadian company.• Successfully migrated operations and accounting practices post acquisition in May of 2013.• Managed the design and construction of a new corporate office and the move of all infrastructures to new location without impacting services or operations.• Transitioned all corporate records from paper-based files to commercial cloud storage solution. Show less